Teller (Part Time) Position Available In Washington, Arkansas
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Job Description
This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4460775Under the supervision and guidance of the assigned manager the Telleraccepts and processes transactions from the bank’s customers bypersonal contact, mail, and night deposit. The incumbent identifiescustomer needs and refers them to product specialists. The Teller gainsknowledge of other areas in the bank and by cross-training to provide anexpected level of exceptional customer service.
ESSENTIAL DUTIES ANDRESPONSIBILITIES
include the following. Other duties may be assigned. 1.Contribute to achievement of branch sales goals by engaging customers indiscovery conversations to determine their product needs and referringcustomers to the appropriate product specialists. 2. Deliver consistentexceptional customer service by displaying sincere, outgoing, andaggressive friendliness. Smiling, acknowledging every customer,introducing yourself, making eye contact, and thanking the customer areall examples. 3. Accurately accept and process customer tellertransactions. Adhere to bank policies and procedures, including customeridentification program. 4. Cash checks and withdrawals up to authorizedlimits; request authorization for transactions above assigned limits.
Process branch and/or teller capture. 5. Prepare daily settlements ofteller cash and proof transactions. 6. Using customer focused skills,explain policies and procedures to customers as applicable. 7. Balancecash drawer to transactions daily. 8. May open new accounts ifsuccessfully completed FSR training. 9. Understand and comply with bankpolicy, laws, regulations, and the bank’s BSA/AML Program, asapplicable to your job duties. This includes but is not limited to;complete compliance training and adhere to internal procedures andcontrols; report any known violations of compliance policy, laws, orregulations and report any suspicious customer and/or account activity.
TEAM ACCOUNTABILITIES
1. Support and uphold the Arvest MissionStatement. 2. Uphold the Arvest Code of Ethics and ensure thatconfidential information is safeguarded. 3. Maintain a high level ofcooperation and rapport with all associates in order to ensure accurateand efficient operations and service. 4. Formulate and communicate newideas and suggestions that will improve profitability and efficiency forthe bank’s overall operation. 5. Promote professionalism at all times.