Teller/Customer Service Position Available In Orange, Florida

Teller/Customer Service Space Coast Credit Union

• 3.2 Orlando, FL Job Details Full-time $16.92
• $18.

02 an hour 1 day ago Benefits Health savings account Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance Opportunities for advancement Life insurance Qualifications Sales Customer service High school diploma or GED Cash handling Banking Entry level Under 1 year Full Job Description Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for a Member Service Specialist to join our ONESCCU team in our Waterford Lakes Branch ! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and

WE ARE GROWING!

Our Members are our top priority and we stand behind our

Brand Promise:

Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

ONESCCU annual bonus available! Medical, Dental & Vision Insurance HSA (Health Savings Account) with SCCU matching contribution SCCU Paid Long Term and Short Term Disability coverage SCCU Paid Term Life Insurance Employee Assistance Program (EAP) Paid Time Off 401(K) Pre-Tax Savings Plan with SCCU match

• 100% of the first 5% of employee contributions Tuition Reimbursement Program SCCU Team Member financial discounts & perks (save money every month!): Loan Discounts
• Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price Fixed low rate credit card
• 5.99%, if approved FREE Identify Theft Protection! No fee SCCU accounts Member Service Specialist Salary $16.92
• $18.

02 depending on banking experience

Member Service Specialist Responsibilities:

Provides exceptional member service on a wide variety of deposit, loan transactions, and new account processing. Effectively assesses members’ needs and makes appropriate referrals for SCCU products and services. Resolves member issues and addresses member questions accurately and in a timely manner. Consistently demonstrates effective sales and service skills. Consults with members regarding SCCU products and services; recommends additional products and services to meet member needs. Periodically serves as floor manager to assess member’s needs and direct them to the appropriate source ensuring maximum lobby efficiency and minimize member waiting time. Close consumer loans as scheduled, effectively explaining various loan products and payment options in compliance with government regulations. Assist members with various services such as safe deposit box access, check orders, and setting up online banking applications, to enhance quality service. Performs all aspects of processing transactions, including deposits, withdrawals, payments, and the sale of monetary instruments in order to provide complete member service. Balances cash, monetary instruments, and daily work to ensure member account integrity. Services existing deposit and loan accounts in order to meet member requirements and exceed expectations. Follow SCCU deposit and loan procedures and apply SCCU policies, including all applicable government regulations , for each member account transaction, ensuring accuracy, member account integrity, confidentiality, and compliance. Master and effectively utilize the computer terminal and online system, and all required commends, including general ledger fee and transaction codes, to produce error-free work.

Member Service Specialist Requirements:

6 months prior experience in customer service and cash handling Sales experience and ability to recognize referral opportunities A great team player and ability to adapt to an ever-changing environment Effective problem solving skills

Education:

High School Diploma or equivalency

Schedule:

Full Time during Branch hours of operation: Monday

• Friday 7:45am
• 6:15pm. Saturdays, Alternating on Rotation, 8:45am
• 1:15pm.

Education Preferred High School or better

Behaviors Preferred Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Team Player:

Works well as a member of a group

Motivations Preferred Growth Opportunities:

Inspired to perform well by the chance to take on more responsibility Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.