Financial Center Teller – Fort Collins, CO Position Available In Polk, Florida

The purpose of the Financial Center Teller position is to provide qualityservice to customers through efficient and accurate financial transactionprocessing as well as identify sales opportunities direct or referred.

Responsibilities:

Assist customers by processing a variety of financial transactions quicklywith minimal or no errors according to established Bank policies andproceduresProvide account services to customers by receiving deposits, verifying cashand endorsements, cashing checks, accepting savings deposits and withdrawalsVerify customer identity, endorsements, and signatures while maintainingalertness for forgeries, stop payments, fraudulent items, and falseidentificatBalance cash drawer daily in accordance with established policies andproceduresPerform specialized tasks such as official checks, cash advances, coin sortingAccept loan paymentsProcess night depository bag depositsAnswer Inquiries regarding checking and savings accounts and other bankrelated productsResolves issues with customer accountsAssist with balancing vault and ATMAdmit customer to safe deposit box as neededConsistently meet customer service expectations by offering excellentservice, including greeting customers, smiling, using their name andbuilding rapport with customers designed to generate customer loyaltyAdhere to operational controls, including legal, corporate, andregulatory procedures to ensure the safety and security of customer and bankasActively participate in meeting financial center growth initiatives offeringreferrals and services to new and existing clientsParticipate in weekly coaching sessions with financial center leadershipActively serve as a team player involved in achieving financial center goalsPromote, cross sell, and assist customer with basic questions regardingbank products and servicesExplain, promote and refer bank products and services to customers

Qualifications:

Education RequirementsHigh school diploma or equivalent education certificate (GED)Minimum ExperienceMinimum of 6 months of experience in a sales and service environment involvingcash handling and face-to-face customer service interaction.

Knowledge, Skills, & AbilitiesAbility to complete routine transactions with limited supervisionStrong organizational, interpersonal, communication, and customerrelation skillsAttention to detail and mental concentration for accurately performing tasksAbility to balance multiple tasks simultaneouslyAbility to handle frequent interruptionsAbility to follow standard operating policies and proceduresProven ability to identify customer needs and tailor features and benefits ofproducts/services to customers with differing needsAbility to make personal connections, engage and educate customers, askopen-ended questions and use listening skills to establish trust and buildlasting customer relationshipsComputer proficiency with working knowledge of Microsoft Office Suiteapplications, requiredAbility to adapt to changing work environmentAbility to work during branch hours of operationEffective time managementExcellent interpersonal and communication skillsStrong team playerGeneral knowledge of Bank Secrecy Act and OFAC related responsibilities in theperformance of daily operations to ensure adherence to bank policies andcompliance with all regulatory requirementsPosition requires lifting, carrying, or moving heavy items. Must be ableto lift up to 25 lbs.

May be required to sit or stand for long periods of timeIn accordance with Colorado law: Colorado pay for this position isanticipated to be between $38,183.02 – $57,273.99 , actual offers tobe determined based on applicant’s skills, experience and education.