Teller-Part Time-Main Office Position Available In Hampshire, Massachusetts
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Job Description
We are currently seeking candidates to join our exceptional team for thefollowing position:
Part-Time Teller Hours:
Two 7.5 hours days Durningthe week flexible & every Saturday 8:45am-12:30pm
Location:
Main OfficeFlorence MA Position Summary:
Handles various customer transactions in acourteous, professional, and accurate manner, while demonstratingexceptional customer service, adhering to bank policies and procedures,and maintaining customer confidentiality.
Essential Functions:
Consistently provides superior professional service to internal andexternal customers, following the standards of the Customer Impressionsprogram. Consistently meet expectations of teamwork, punctuality andregular, reliable attendance. Accepts cash and checks for deposit,verifies amounts, examines checks for proper endorsements and entersthem into the computer. Cashes checks for customers and makeswithdrawals after verifying signature identity and account balances.
Accepts all types of loan payments and enters information into thecomputer appropriately. Processes night deposit bags and records properinformation in the night deposit log. Also, makes adjustments, whennecessary, after being verified by second individual. Carries outmiscellaneous transactions, including, but not limited to, mail,redeeming bonds, money orders, official checks, cash advances, safedeposit rental payments, check orders, and debit and credit tickets.
Balances cash daily and searches for outages, when necessary. Processesforeign currency purchases and sales. Makes a concentrated effort toresolve customer problems at every opportunity. Works with co-workers toensure efficient operation of the teller line. Participates in thebalancing of ATMs. Maintains a working knowledge of the BSA requirementsand related policies and procedures. Prepares a complete and accuraterecord for each cash-in or cash-out transaction in excess of $10,000.Uses the Large Currency Transaction database to document eachtransaction that causes the aggregate cash to exceed $10,000 on anaccount and for monetary instruments purchased with cash, as defined inpolicy. Creates awareness about new and existing products and services,including electronic and web-based products and services, such as Debitcards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc.,using demos for customer interactions. Provides support to all branchesas required by staffing needs.
Other Responsibilities:
Assumesadditional responsibilities, as requested.
Education, Experience, andSkills Required:
The following skills, experience, or background arenecessary (with or without accommodation) for this position. High schooldiploma or GED required; additional college courses or CFT classespreferred. Experience in a customer service related position.
Understanding of debits/credits, either from a high school or collegebookkeeping or accounting class, or from actual job experience. Strongcommunication and interpersonal skills. Strong aptitude in math andfigure work. Prior PC experience. Previous cash handling experiencepreferred.
Physical Demands/Conditions Requirements:
General officeenvironment. Stands for an extended period of time (up to 7.5 hours perday). Counts cash/coin for an extended period of time (up to 6 hours perd