Teller Position Available In Sagadahoc, Maine

Teller 3.2 3.2 out of 5 stars 3 Hamilton Court, Topsham, ME 04086 Teller Job Description Overview Responsible for providing a variety of high quality, timely, and accurate member experiences with a focus on sales and capturing the member’s account business. Ensure members are professionally served and strive to understand their individual needs to best assist with inquiries, concerns, and account maintenance with the goal of improving members financial fitness. Performs additional branch duties and possesses the knowledge, skills, and ability to handle new accounts and introductory loan processing. Duties 1. Assume responsibility for the efficient and accurate performance of front-line operation and account functions including transaction processing and new account services to members. 2. Actively identify and successfully cross sell products and services that contribute to the financial well-being of members. 3. Demonstrate the ability to successfully perform all functions and responsibilities expected of a Service Associate II. 4. Accurately prepare and open new consumer accounts, identify and collect required documents needed for each account type opening, and onboard the new member with a suite of products. 5. Process account applications in accordance with credit union policies including performing all required and regulatory verifications. 6. Assist members with a variety of account requests, resolutions, and inquiries including, but not limited to, adding or removing owners, account changes, and service set ups. 7. Able to open and close sub accounts, including certificates, money markets, clubs and SHIP accounts, and explain the account features and benefits to members. 8. Open and explain features of tax advantaged accounts such as IRAs and HSAs. 9. Demonstrate the knowledge and ability to perform introductory loan functions such as keying loan applications and discuss general rate and term information with members. 10. Assist with balancing, posting, troubleshooting, and auditing of ATMs, ITMs, and cash recyclers. 11. Maintain knowledge of the payroll process for direct deposit and payroll deductions. 12. Demonstrate and maintain the ability to independently locate and utilize available resources when resolving common member issues. 13. Refer non-standard transactions or issues to the supervisor for assistance. 14. Respond to changes in organizational needs in a positive manner, while performing all other tasks as needed.

PERFORMANCE EXPECTATIONS

1. Ensure confidentiality and preservation of member records, transactions, and company assets. 2. Ensure all activity complies with applicable policies and regulations. 3. Be depended upon to perform all duties as scheduled, accurately and efficiently. 4. Foster and maintain effective collaborative relations within the department and with other departments. 5. Represent the credit union in a positive and professional manner to the members, other credit unions, industry affiliates, the community, and all media channels including social media.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must be able to speak and hear distinctly. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee is required to stand, sit and walk; sometimes to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. All essential functions are performed in an office setting. Temperatures in the climate-controlled office may fluctuate. Work area is sometimes noisy due to multiple member transactions. The noise level in the work environment is usually moderate. Employee may not be able to easily leave work area unless for a scheduled break.

MENTAL DEMANDS

The mental demands for this position include: the need to be alert to member needs, to be resourceful in solving member problems, and to be precise when updating member accounts. The employee must be able to deal with people effectively under adverse and/or stressful conditions, occasionally be persuasive, use judgment, and exhibit patience. Join our team as a Teller, where you will have the opportunity to grow your career in the banking industry while making a positive impact on our customers’ financial journeys.

Job Type:

Full-time Pay:

$19.33 – $19.83 per hour Expected hours: No more than 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance

Schedule:

10 hour shift Monday to Friday Rotating shift Weekends as needed Ability to

Commute:

Topsham, ME 04086 (Preferred)

Work Location:

In person