Float Sales & Service Representative (Teller) Position Available In Orange, North Carolina
Tallo's Job Summary: The Float Sales & Service Representative (Teller) at First Citizens Bank is responsible for processing transactions, educating customers on bank services, and identifying sales opportunities. The role requires excellent communication skills and adaptability. This position will float to different branches nearby, with gas mileage reimbursed. Qualifications include a high school diploma, customer service experience, and preferably sales or banking experience. A valid driver's license is required for frequent driving. More information on benefits can be found on the First Citizens Bank website.
Job Description
Float Sales & Service Representative (Teller) 3.5 3.5 out of 5 stars 1650 East Franklin Street, Chapel Hill, NC 27514 Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
Communication Skills –
Interpersonal:
Comfortable and confident with proactively engaging in conversation
Customer Service Skills:
Demonstrates professionalism and empathy in customer interactions
Adaptability :
Has the ability to learn and adapt quickly to new information and technology
Teamwork:
Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility:
Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
Agility:
Able to process information and move quickly through problem resolution This role will float to other branches nearby. Gas mileage will be reimbursed. Responsibilities The essential functions of the job include, but are not necessarily limited to, the following: Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs This position will provide coverage to multiple branches. Qualifications High School Diploma or GED and 6 months customer service experience
Preferred Area of Experience:
Sales or banking
License or Certification Type:
Must possess a valid driver’s license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Gas mileage will be reimbursed. Skill(s): Financial literacy, Knowledge of retail banking products and services Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.