Member Service Associate (Teller) Position Available In Onondaga, New York

Job Order Number:

NY1539176

Job Title:

Member Service Associate (Teller)

Company:

SEFCU Location:

Syracuse, NY

Salary:

$20.00 to $21.00 Hourly

Education:

High School Diploma

Experience:

Information Not Provided

Hours:

Duration:

Full Time, Regular

Shift:

Description:

SEFCU-(Broadview Federal Credit Union)-Member Service Associate (Teller) This role will be assigned to our Midler Branch; however, you will also support our Cicero Branch location.

WHAT YOULL DO

Provide outstanding member service, in a professional and friendly manner, to all new and existing members or visitors while fulfilling service needs. Accurately process financial service transactions while maintaining a cash drawer. Act as a first line of defense in detecting and reporting fraud or irregular activities. Advocate and build member relationships by engaging in conversations, asking relevant questions, identifying the right solutions, and making recommendations to deepen the member relationship. Respond to general member inquiries related to general information, products/services, lending, etc. Problem-solve and resolve member issues in a timely manner. Promote awareness and education of self-service resources, including all digital channel offerings. Actively participate in cross-selling initiatives, campaigns, promotions, and events, in support of branch and corporate goals. Seek development opportunities for professional growth by taking advantage of ongoing coaching, job shadowing, mentoring, and training opportunities. Achievement of goals and objectives provided by management. Ensure compliance with all applicable policies, procedures, and regulatory guidelines.

LETS TALK IF YOU

Have a High School Diploma (or GED), and customer service experience preferred, or equivalent combination of education and experience. Have excellent interpersonal skills. Are flexible to work out of any location at any time, as business needs dictate. Have the ability to lift at least 10 pounds and stand for long periods of time.

TO THRIVE AT BROADVIEW YOU NEED

Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint. To be able to operate in a rapidly changing dynamic environment. Excellent oral, written, and auditory communication skills, as well as interpersonal interaction skills.

Starting Compensation:

$20.00 – 21.00/hr., plus a competitive benefits package Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.