Teller Position Available In Lawrence, Tennessee

Teller Bank Of Frankewing Llc 1200 North Locust Avenue, Lawrenceburg, TN 38459 Bank of Frankewing has been a trusted local financial resource, proudly serving our community with integrity and dedication. As a family-oriented institution, we prioritize building long-lasting relationships and creating a supportive work environment for our employees. With a legacy of service and commitment, we continue to provide personalized banking solutions that meet the needs of our customers and offer a great place to grow your career. The Teller is a key front-line position responsible for providing exceptional customer service while accurately processing financial transactions. Tellers assist customers with deposits, withdrawals, transfers, check cashing, and other banking services in a friendly, efficient, and professional manner. They ensure transactions are processed accurately and in compliance with bank policies, regulations, and security procedures.

Key Responsibilities:

Customer Transactions:

Process Financial Transactions:

Accurately and efficiently process customer transactions, including deposits, withdrawals, loan payments, check cashing, and money orders.

Maintain Cash Drawer:

Reconcile cash drawer daily, ensuring cash balances and transaction records are accurate.

Verify Customer Information:

Verify the identity of customers and the authenticity of checks or currency during transactions.

Process Transfers:

Assist customers in transferring funds between accounts or to other financial institutions.

Customer Service:

Provide Assistance:

Address customer inquiries regarding bank services, policies, and products, ensuring they are answered promptly and thoroughly.

Resolve Issues:

Assist with resolving issues or concerns related to accounts and transactions, ensuring that customers leave satisfied.

Cross-Sell Bank Products:

Promote and inform customers about additional bank products and services that may meet their needs, such as savings accounts, loans, and credit cards.

Cash Handling and Security:

Ensure Accuracy:

Handle cash and negotiable instruments with precision, ensuring all transactions are processed according to bank policies and procedures.

Follow Security Procedures:

Adhere to security protocols to protect the bank’s assets and ensure a safe environment for both customers and staff.

Report Suspicious Activity:

Be vigilant in identifying potential fraudulent activities and report any suspicious transactions to management.

Administrative Tasks:

Maintain Customer Records:

Ensure customer information is updated and accurate in the bank’s system.

Balance Cash Drawer:

Perform regular cash drawer audits and reconciliation to ensure cash handling practices are correct.

Prepare Reports:

Assist with daily transaction reports and other necessary documentation.

Compliance and Regulations:

Adhere to

Policies:

Follow all bank policies and regulatory requirements to ensure compliance during transactions and interactions with customers. Participate in

Training:

Stay up to date on bank products, services, security procedures, and compliance regulations.

Skills & Competencies:

Customer Focus:

Strong commitment to providing outstanding customer service and building customer relationships. Attention to

Detail:

Careful attention to detail in handling financial transactions and balancing cash drawers.

Communication:

Excellent verbal and written communication skills to effectively engage with customers and colleagues.

Problem-Solving:

Ability to address and resolve customer issues or concerns with professionalism and efficiency.

Cash Handling:

Strong aptitude for managing cash, reconciling financial records, and ensuring accuracy.

Teamwork:

Ability to work collaboratively with other team members to achieve branch goals.

Qualifications:

Education:

High School Diploma or equivalent required. Additional coursework in banking or finance is a plus.

Experience:

1-2 years of experience in a customer service role, with a preference for experience in banking or financial services. Experience with cash handling and familiarity with banking products and services is preferred.

Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Knowledge of banking systems and teller software is a plus. Why Join Us? Be part of a mission-driven organization that makes a difference. Work alongside dynamic leaders and visionary board members. Enjoy opportunities for professional growth and development.