Client Care Coordinator Position Available In Clay, Florida

Client Care Coordinator Southeast Veterinary Oncology & Internal Medicine

• 2.

7

Orange Park, FL Job Details Full-time Estimated:

$31.3K

• $38.

2K a year 23 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Uniform allowance Vision insurance Life insurance Qualifications Pet care Veterinary experience Animal care Multi-line phone systems Entry level Full Job Description Are you passionate about people, pets, and providing exceptional service? Looking for a role with great benefits, work/life balance, and a supportive team culture? We’re searching for a Client Care Coordinator (CCC) to join our pet-loving team at Southeast Veterinary Oncology & Internal Medicine! Our CCCs are the heart of our hospital

• the first and last friendly faces our clients see and a key part of ensuring a smooth, compassionate experience for every pet and family we serve.

About Us:

We are a specialty hospital focused on oncology and internal medicine, with locations in Orange Park and Jacksonville, Florida. We believe in fostering a team-centered environment built on positivity, collaboration, and respect. Our work is serious, but our environment is welcoming and supportive. About the

Role:

This is a full-time position (four weekdays per week). We are closed on weekends and major holidays

• because we believe your time outside of work matters too.

Please note:

Shifts may be scheduled at either our Orange Park or Jacksonville location depending on hospital needs.

What We’re Looking For:

We’re seeking someone who is:

• Professional, reliable, and organized
• Positive, approachable, and motivated
• Detail-oriented and computer savvy
• Compassionate toward both people and pets
• A true team player who believes in lifting others up

Preferred Experience:

• Recent experience in a veterinary hospital or animal care setting is a plus, but we’re happy to train the right candidate with a passion for learning.
• Familiarity with EzyVet is a bonus!

Your Day-to-Day Responsibilities:

• Greet and guide pet families through their hospital visit, ensuring a warm, caring experience
• Answer a multi-line phone system with professionalism and care
• Schedule, confirm, and coordinate appointments
• Present and explain service fees; handle payments and invoicing
• Maintain accurate electronic medical records and client communication
• Support the medical team in ensuring top-tier patient care
• Maintain a clean, welcoming lobby and hospital environment (inside and outside)
• Lend a hand wherever needed
• because teamwork makes a difference!

Physical Requirements:

This role involves being on your feet for much of the day and maintaining hospital cleanliness

• we all pitch in to keep our space looking and feeling great.

What We Offer:

• Competitive pay and benefits package, including:
• Medical, dental, and vision insurance
• Disability and life insurance
• Uniform allowance
• Pet health care discounts
• Paid time off and holidays
• A positive, supportive team that values collaboration and kindness
• The opportunity to be part of meaningful, life-changing care for pets and their families
• If you’re ready to bring your energy, compassion, and professionalism to a team that truly makes a difference, we’d love to meet you!