Discharge Coordinator (Full Time, Day shift) Position Available In Miami-Dade, Florida

Discharge Coordinator (Full Time, Day shift) Nicklaus Children’s Hospital – 4.0

Miami, FL Job Details Full-time Estimated:

$46.2K – $70K a year 16 hours ago Qualifications Microsoft Powerpoint Microsoft Word Microsoft Excel Managed care Visio Mid-level Microsoft Office Discharge planning Patient interaction Associate’s degree 2 years Communication skills Post-acute care experience Full Job Description Description Job Summary Works under the direction of the Director of Case Management to provide administrative support and the RN and/or Social Worker to complete referrals for post-acute services for patients and assists with tasks that do not require a clinical license or degree. Job Specific Duties Assists patient and families; ensures that they are provided with post-acute care services as ordered by the physician. Provides patients and families with choices of post-acute providers per policy. Provides Medicare patients with the Important Message from Medicare (IM Notice), MOON, and HOON as required by CMS guidelines, policy, and compliance standards. Responds to post-acute providers timely and completes referrals and confirmation of services as indicated. Works collaboratively with Case Management and Social Work teams to ensure timely, safe, and effective implementation of discharge plans to avoid delays in discharge and prevent avoidable readmissions. Ensures documentation is completed accurately, thoroughly, and within standard of 24 hours (e.g., discharge planning). Ensures appropriate continuing care services are in place for assigned patient transitions by assisting with the arrangements of services (home health, DME, transportation, nursing facility, etc.). Interacts with vendors, payer, and community partners to facilitate safe transitions for patients. Manages discharge planning referrals, responses, transportation, and required authorizations. Coordinates follow-up appointments; gathers information and facilitates scheduling appointments with specialists/primary MD. Prioritizes appointments to prevent discharge delays. Communicates scheduled appointments with patient/family and healthcare team. Works on confirming post-acute care services timely to avoid delays in discharge and escalates barriers to discharge as they are identified. Maintains contact with patient’s legal guardian during hospitalization to explain treatment program and address any concerns or questions, following up promptly on all areas of concern. Coordinates and participates in patient and family meetings as it relates to discharge plans. Maintains ongoing and effective communication with patients, families, and other members of the health care team regarding status of post-acute care services and provides patients / caregivers with information on the provider(s) that will provide the post-acute care. Qualifications Minimum Job Requirements 2 years of previous experience in a healthcare or health related setting with coordination of care experience Experience in coordination of medical appointments and services Knowledge, Skills, and Abilities Associate’s degree in healthcare preferred LPN preferred Knowledge of managed care benefits and coverage of services and post-acute care Familiarity with Microsoft Office, Word, PowerPoint, Excel, Visio, Cerner Clinical Documentation system Excellent oral/written communication, interpersonal, and organizational skills Ability to aggregate and analyze data Able to adapt and react calmly under stressful situations Able to handle multiple assignments, set priorities, and meet deadlines Strong ability in prioritizing, problem solving, and attention to detail Able to work in a team environment Ability to arrange post-discharge services Ability to communicate effectively with patients, families, providers, and other members of the care team

Job :

Clerical/Administrative Department :

CASE MANAGEMENT-2100-866001

Job Status :

Full Time