Patient Care Specialist – Lake Worth Position Available In Palm Beach, Florida

Patient Care Specialist – Lake Worth 1.6 1.6 out of 5 stars 1101 North Dixie Highway, Lake Worth, FL 33460 Marijuana Doctor is one of Florida’s leading providers of medical marijuana evaluations. With over 35 locations and growing throughout the state, we serve patients with the utmost integrity, care, and compassion. We are searching for someone who is enthusiastic, cheerful, eager, wants to learn and work hard, a team player with excellent computer and phone skills, an exceptional work ethic and shares a love and passion for our industry. Candidates must be well organized, detail oriented, work independently and exhibit excellent phone and interpersonal customer service skills. Candidates should be confident in using computers and be able to use Google and Microsoft programs.

Duties and Responsibilities:

Courteously and patiently assist patients through both the Intake and Outake processes during scheduled doctor days Educate patients on medicinal cannabis and the state process Assist the doctor with inputting new patients into DOH registry Take incoming customer calls regarding the confirmation and rescheduling of existing appointments Take incoming calls regarding customer service issues/questions and resolve the customer service issues Reach out to patients to reschedule upcoming appointments as directed by Manager Prepare for upcoming doctor days Regularly review DOH website for state updates Maintain an organized filing system Basic office cleaning and organization Administrative office duties as assigned Must have reliable transportation

Job Type:

Full-time Salary:

$14.00-18.00 per hour

Benefits:

Employee discount Health insurance

Schedule:

8-hour shift Day shift Must have weekend availability

Job Type:

Full-time Pay:

$14.00 – $18.00 per hour

Benefits:

401(k) Health insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed

Work Location:

In person