CARE COORDINATOR II Position Available In [Unknown county], Florida
Tallo's Job Summary: The Care Coordinator II position at BCforward in Florida is a contract job with a pay rate of $25.00/hr. The role involves supporting care management teams, engaging with health plan members through phone outreach and occasional home visits, coordinating care activities, and maintaining accurate member records. Candidates must have a high school diploma or GED and 1-2 years of related healthcare experience, with preference for those with high-volume calling experience and technology proficiency. Bilingual skills in Spanish or Haitian Creole are preferred.
Job Description
Care Coordinator Coordinator Miami, FL Coordinator, Miami, FL
CARE
COORDINATOR II
BCforward Florida, FL (Onsite) Contractor Job Details
Care Coordinator II BC Forward is looking for Care Coordinator II•Remote•
FL Job Description:
Position Title:
Care Coordinator II Location:
Remote•FL
Target Start Date:
16 June 2025
Duration:
06 Months with Contract to
Hire Pay Rate:
$25.00/hr. on W2
Shift Timing:
Friday 9:00 a.m.•6:00 p.m.
EST Position Purpose:
The Care Coordinator II supports care management teams by facilitating services for health plan members to ensure continuity of care, high member satisfaction, and effective coordination between healthcare providers, partners, and members. The role includes telephonic and occasional home-visit outreach to members, documentation of care activities, and liaison responsibilities across clinical and community resources.
Key Responsibilities:
Conduct outreach via phone (and occasionally home visits) to engage members, review care/service plans, address questions, and provide education.
Coordinate care activities based on service plans in collaboration with providers, community partners, members, and caregivers.
Respond to member/provider inquiries related to care/service plans.
Communicate with care managers, healthcare providers, and internal stakeholders to ensure continuity of care.
Support assessments/screenings and document member care needs.
Maintain accurate and compliant member records in line with regulatory requirements.
Identify member needs and make appropriate referrals to Care Managers or community resources.
Educate members on health benefits, resources, and disease management programs.
Meet performance expectations, including completing 50-75 outbound calls per day and submitting daily productivity reports.
Participate in initial and ongoing training and maintain professionalism in a remote setting.
Requirements:
Education:
Required:
High School Diploma or GED Experience:
Required:
1-2 years of related experience in healthcare or managed care
Strong preference for candidates with:
High-volume outbound/inbound calling experience
Familiarity with healthcare coordination
General technology proficiency (Excel, Outlook, Teams, Word)
Remote work experience and a dedicated workspace
Preferred Skills:
Bilingual in Spanish or Haitian Creole
Ability to multitask and work independently in a fast-paced environment
