Care Coordination Navigator Position Available In Volusia, Florida

Job Description:

Department:

Care Transitions Schedule/Status:

8am-430pm

Standard Hours/Week:

40

General Description:

Under the supervision of Director of Case Management, the CareCoordination Navigator works in collaboration and continuouspartnership with the identified patient populations including butnot limited to chronically ill or “high risk” patient populations.

The Care Coordination Navigator will work with patients,caregiver/family, clinical, hospital, specialty providers andstaff, and community resources in a team approach to promote timelyaccess to appropriate care, increase preventative care utilization,reduce hospital readmissions and emergency room utilization,increase comprehension and understanding or medical conditions,promote adherence to care plans, increase continuity by managingtertiary providers through seamless transitions in care, increasesawareness and abilities for patients to self-manage, and connectpatients with relevant community resources. The Care CoordinationNavigator work directly with Parrish Medical Center, ParrishMedical Group and Parrish Health Network to coordinate patientsatisfaction enhance quality initiatives, and reduce health costs.

The Care Coordination Navigator will identify and initiate contactwith the identified patient population; provide continuous followup with patients at need in a variety of settings and coordinatecare with the patient, caregiver/family, in-hospital team,community providers, and community resources via secured mail,phone calls, text message, in-person visits, and other means ofcommunication. The position shall exemplify the desired Culture ofChoice and philosophies of Parrish Healthcare.

Key Responsibilities:

In coordination with PHN, PMC and PMG Leadership, works toproactively manage healthcare costs by identifying and coordinatingmanagement of health conditions of the identified patientpopulation. Coordinates and collaborates with Parrish health Systementities in the community and the hospital to identify personsappropriate for Care Navigation through the use of EMR andanalytical systems. Collaborates, grows and maintains working relationships withcommunity resources to meet the healthcare needs ofindividuals. Reviews available information obtained by healthcare teammembers from multiple care settings and EMR. Consider physical,cultural, psychosocial, spiritual, educational, and age specificneeds of the person to meet the patient’s healthcare needs. Performs follow-up visits or calls to patients and providersregarding their experience and issue resolution and reviewspatients data/demographics and other pertinent information toreflect changing patient needs and provide input on update asneeded Assessing unmet health and social needs Developing care plan with patient, caregiver/family, andproviders Monitor adherence to care plan, evaluate effectiveness, patientprogression of care, and facilitate changes as needed Engage patient and caregiver/family to adhere to care plan andself-management goal. Serves as main contact point, advocate, and informationalresource for patients, care team, family/caregiver, payers andcommunity resources. Facilitates patient access to appropriate medical and specialtyservices. Educates patient and family about relevant community resourcesand assist with the referral to these resources. Facilitates and attends meetings in regards to quality careinitiatives, as needed. Assists with the identification of “high risk” patients (thechronically ill and those with special health care needs), and addthese to the patient registry (or flag in EHR). Cultivates and supports primary care and specialty providerco-management with timely communication, inquiry, follow-up, andintegration of information into the care plan regardingtransitions-in-care and referrals. Attends all Care Coordination meetings and trainingcourses/webinars. Works with Leadership and work groups to creatework plans providing necessary feedback for the improvement of theCare Coordination Program. Ensures compliance with all federal, state and local laws andregulations Performs similar or related duties as assigned. Knows fire, disaster and safety procedures and regulations asit pertains to the work area

Requirements:

Formal Education:

Bachelor’s Degree required, Master’s Degree preferred. RNrequired.

Work Experience:

Minimum of 3 to five years healthcare experience required,preferably with case management or community health experience.

Experience with Care coordination model preferred. Experienceinteracting with Case Management helpful.

Required Licenses, Certifications, Registrations:

State of Florida RN License. Valid Florida Drivers Licenses FDL valid Motor Vehicle Record(MVR) that is acceptable to PMC’s corporate automobile insurancecarrier. License will be screened prior to employment and at leastannually thereafter.

Full Time Benefits:

Eligible to participate in a number of PMC-sponsored benefits,including: Benefits Start on Day 1 Health, Dental and Vision Insurance 403(b) Retirement Program Tuition Reimbursement/Educational Assistance EAP, Flex Spending, Accident, Critical and Other ApplicableBenefits Annual Accrual of 152 Personal Leave Bank (PLB) Hours Parrish Healthcare is a caring community of healthcareprofessionals passionate about excellence and fulfilling ourmission of providing Healing Experiences For Everyone All The Time. Parrish Healthcare has a Culture of Choice . This means a we have ahealing work environment that empowers people to aspire to be theirvery best. We partner passionate, talented and skilled people inthe right role with the right resources. We provide a clear andstrategic direction to achieve superior results on behalf of thecommunities we serve.