Care Coordination Assistant KHC Position Available In Cobb, Georgia
Tallo's Job Summary: The Care Coordination Assistant at Wellstar supports UM Nurse, Social Workers, and Complex Care RN in non-licensed tasks, ensuring timely patient throughput. Responsibilities include Advance Directives, Utilization Review, Disposition Planning, and patient communication. Requirements include a high school diploma or LPN, 3 years of customer service experience, strong clerical skills, and professional communication abilities. Join Wellstar for meaningful work in a top healthcare system.
Job Description
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.
Job Summary:
The Care Coordination Assistant supports the UM Nurse, Social Workers and Complex Care RN with non-licensee type task and functions within the department to ensure patient throughput remains timely. Is responsible for selected functions related to Advance Directives, Utilization Review and Disposition Planning. The Care Coordination Assistant’s responsibility is to support the Care Coordinators and patients requesting assistance with advance directives, DME, Medication pick up, delivery of MOON (Medicare Outpatient Observation Notification), transition of care items, delivery of IMFM (Important Message from Medicare), and other duties as assigned by supervisor. Is responsible for communication with the patient/family and entire care team on a timely basis.
Core Responsibilities and Essential Functions:
– ASSESSMENT a. Monitors for compliance of Medicare/Medicaid regulations b. Communicates with appropriate Care Coordinator for UR denials received. Track and tend data for PI c. Allows for any cultural or religious beliefs in providing service and continuity of care. 20% – Disposition Planning a. Supports the SW and UM nurse, Complex Care RN with assigned functions to prevent barriers for timely disposition gathers information and coordinates with care coordinator. b. Provides resource information in a timely and efficient manner. c. Collaborates with other members of the health care team to lend support. d. Provides education to patient/family in understanding, letters being delivered and any follow up e. Understands eligibility processes and criteria for both private and public local, state and federal resources. f. Responds to referrals from hospital staff, physician offices, community and family to provide resource information and education. g. Coordinates financial needs assessment for patients in need of assistance for follow-up care throughout the continuum. h. Provides follow-up for patients needing post-discharge assistance. i. Allows for any cultural or religious beliefs in providing service and continuity of care. j. Ensures timely delivery of DME and transportation services by ensuring follow up 50% – Documentation a. Communicate barriers for timely disposition based on needed resources for safe transitions b. Obtains all the appropriate signatures from patients on MOON and IMFM letters c. Support updates in PI tracking tools, White boards, avoidable day modules, etc. 20% – Professional Development and Initiative a. Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education. 10%
Required Minimum Education:
High school diploma Required or LPN with graduation from an accredited school. Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. Additional License(s) and Certification(s): If LPN, valid licensure in state of
Georgia Upon Hire Required Required Minimum Experience:
Minimum 3 years work experience working with customers/clients and strong clerical background. Required and Strong computer skills and Microsoft office products.
Required Required Minimum Skills:
Professional organizational, Excel verbal and written communication skills a must. Ability to interact appropriately with patients from various backgrounds. Must be able to build and sustain trust with the physician and the care team. Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care. Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.
OUR MISSION
To enhance the health and well-being of every person we serve.
OUR VISION
Deliver world-class healthcare to every person, every time.
OUR VALUES
We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.
