Rehabilitation Check-in/out Clerk Position Available In Lafayette, Louisiana
Tallo's Job Summary: The Rehabilitation Check-in/out Clerk position involves communicating with patients, scheduling appointments, collecting payments, and maintaining patient records. Requirements include a high school diploma or GED, with a preference for a Bachelor's degree, and one year of outpatient rehabilitation experience. Knowledge of computer systems, EMR software, and rehabilitation terminology is essential. The role requires effective communication skills and the ability to establish relationships with patients and staff. This position is located in Lafayette, LA.
Job Description
Rehabilitation Check-in/out Clerk 2.4 2.4 out of 5 stars 108 Rue Louis Xiv, Lafayette, LA 70508
Description:
ESSENTIAL FUNCTIONS
Communicating with patients and scheduling patient appointments as well as confirming future appointments and phone confirmation of next day evals. Communicate visit cost to patients and explain as needed patient benefits. Collect patient payments and pull visit totals and batch collections at end of the day. Communicating with rehabilitation staff and therapist as needed to clarify referral requests and scheduling needs. Collect and verify patient demographics and insurance information and pull in-take packets for following day. Scan documents into EMR as needed. Assists Rehabilitation Front Office Supervisor in special projects. Answer incoming Rehabilitation Department phone calls and check faxes. Assist in maintaining goals for quality patient care, patient satisfaction, and treatment compliance through service to patient needs and request in the capacity of the position. Manage patient cancelations per department protocol including scheduling from wait list. Assist in creating new patient charts. Confirm DME proof of delivery and ABN documents. Schedule progress notes due. Maintains patient confidentiality. The job holder must demonstrate current competencies for job position.
Requirements:
EDUCATION
High school diploma or GED required. Bachelor’s degree preferred.
EXPERIENCE
One year of experience in out-patient rehabilitation preferred.
KNOWLEDGE
Knowledge of computer systems and EMR software. Knowledge of phone systems. Knowledge of rehabilitation terminology and insurance/payor rules and regulations. Knowledge of referral processes and patient eligibility
SKILLS:
Skill in effectively communicating with patients and staff. Skill in using a computer system/EMR. Skill in accurate documentation of work.
ABILITIES
Ability to establish/maintain effective working relationships with patients, providers and staff. Ability to communicate clearly in verbal and written form. Ability to be a resource to patients and staff.
ENVIRONMENTAL/WORKING CONDITIONS
Normal office environment. Some travel within community.
PHYSICAL/MENTAL DEMANDS
Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard. Ability to lift 25 lbs. Demands of occasional kneeling, squatting, and overhead lifting.
ORGANIZATIONAL REQUIREMENTS
LOS employee handbook must be read, and acknowledgement receipt signed. OSHA Requirements and training. Adherence to LOS OIG Compliance Program This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
