Insurance Plan Specialist Position Available In Durham, North Carolina

Insurance Plan Specialist Dr Lane & Associates•3.4

Durham, NC Job Details Full-time Estimated:

$35.8K•$45.1K a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Qualifications Customer service High school diploma or GED Analysis skills Medical billing Dental office experience 1 year Communication skills Marketing Entry level

Full Job Description Now Hiring:

Insurance Plan Specialist, Location:

CBO•Durham Miami Office At Lane & Associates Family Dentistry, we’re more than just a dental practice•we’re a fun-loving, patient-focused team that delivers 5-star care in a warm, family-friendly environment. We’re currently seeking an experienced Insurance Plan Specialist to support our continued growth and help us maintain excellence in service and operations. Why You’ll Love Working with

Us:

Competitive Pay!

Comprehensive Benefits Package :

Health, Dental, Vision, Life, Disability, FSA & more Quarterly Performance Bonuses 401(k) with Company Match (eligible after 90 days) Paid Time Off & Paid Holidays Off at 2PM on Fridays Birthday & Work Anniversary Surprises from the Owners Fun Company Events & Creative Marketing Campaigns throughout the year! Volunteer Opportunities to earn rewards with our Smile Squad! And much more! About the

Role:

As our I nsurance Plan Specialist, you’ll play a vital role in safeguarding revenue, ensuring insurance information is accurate and up to date, and supporting seamless treatment planning for our patients. You’ll help reduce outstanding A/R and ensure insurance plans are correctly created, maintained, and linked to appropriate fee schedules.

Key Responsibilities:

Daily, Weekly, & Monthly Tasks include (but are not limited to): Review practice schedules for upcoming patient appointments Contact insurance providers via phone and web portals for verification and eligibility Create and maintain insurance plans in

Denticon:

Enter group numbers, employer info, maxes, and deductibles Record exceptions such as non-duplication, waiting periods, and clauses Input benefit details, including frequencies and age limitations Attach correct fee schedules and update patient profiles accordingly Monitor for and prevent plan duplication Support treatment plan accuracy through updated insurance data Assist with additional administrative duties as needed

What We’re Looking For:

Skills & Attributes:

Detail-oriented with strong organizational and analytical skills Solid knowledge of dental insurance billing, A/R, and fee schedules Effective problem-solving skills, especially with denied claims Excellent communication and customer service skills Professional, team-oriented, and dependable Comfortable with computers and dental management software

Qualifications:

High School Diploma or GED required 1-2 years of experience in a dental office or insurance billing environment Experience with Denticon is a plus Ability to lift up 15•20 lbs