3 Days Left! Integrated Care Coordinator Position Available In Guilford, North Carolina

Job Description:

Job Description Overview:

Join Our Impactful Team at HealthConnect America! Before you get started on your journey with HealthConnect America, take some time to learn more about us. At HealthConnect America, all services are guided by a unified,trauma-informed approach. Across every program, we are committed toproviding compassionate, client-centered care that fosters healingand growth. Our services are delivered by clinically trained staff,grounded in a therapeutic mindset and informed by research andevidence-based practices at every level of care. Health ConnectAmerica and its affiliate brands are leaders in providing mentaland behavioral health services to children, families, and adultsacross the nation. We provide our services directly to those inneed whether that be within a person’s home, their community, or inone of our office settings. Health Connect America is honored to bea part of the communities we serve and the clients we walkalongside as they embark on a journey to self-improvement and morefulfilling lives. At Health Connect America, we are dedicated tomaking meaningful connections every day through creating quality,affordable opportunities for individuals and families to achievetheir greatest potential in a safe, positive living environment.

Come make a difference and grow with us!

Our BrandsResponsibilities:

The primary responsibilities of the IntegratedCare Coordinator are to deliver comprehensive, person-centered careby planning, coordinating, and monitoring individualized treatmentplans to align with behavioral health goals. They play a pivotalrole in closing gaps, tracking progress, and upholding the higheststandards of quality and regulatory compliance. Assist the NursePractitioner with clinic appointment related documentation andfacilitation on site when working in the clinic. Additionally, theysupport marketing initiatives for new referrals and engage inoutreach to integrated care attributed members, providing educationon our program, and facilitating enrollment.

• Actively engage withindividuals through assessment, coordination, health promotion, andtransitional care, documenting assessments and coordinating withthe care team and treatment teams.
• Provide comprehensive caremanagement, coordination, health promotion, individual and familysupports, and referrals to community services.
• Complete the CareManagement Comprehensive Assessment within designated timeframesand share results with primary care providers and relevantagencies.
• Ensure clients receive required physical exams,medication monitoring, and appropriate services.
• Maintain medicalrecord compliance and ensure timely documentation of carecoordination activities.
• Monitor HEDIS gaps and verify clientpayer and program enrollment status monthly.
• Developindividualized, person-centered care plans incorporating assessmentresults and Division’s guidelines, focusing on unmet health needsand Social Determinants of Health (SDOH).
• Coordinate follow-upservices for recent hospitalizations or life transitions, ensuringsmooth transitions of care.
• Identify and provide crisis responseas necessary, participate in post-crisis debriefing, and beavailable for on-call support.
• Communicate effectively withindividuals, providers, and natural supports, providing educationon services.
• Establish collaborative relationships with care teammembers and community resources to improve resource linkage anddocumenting follow-up.
• Support transitions between care settingsand develop comprehensive discharge or transition plans.
• AttendTreatment Team and supervision meetings, integrated care teammeetings, and serve as a liaison with other professionals andagencies.
• Assist with marketing new client referrals and provideon-call support as needed.
• Review data for serviceappropriateness and compliance issues.
• Attend training sessionsand comply with agency policies and procedures.
• Ensure compliancewith all state regulatory requirements.
• Responsible to thefollowing when based in a clinic: 1.

Facilitate on-site clinicoperations including but not limited to maintaining office clinicschedule, complete clinic reminder calls, taking and documentingclient vitals, completing clinic chart documentation, andintegrated care services for all clinic clients, especiallyintegrated care clients only in med management program. 2. Manageand maintain Integrated Care and Clinic Roster for the officeincluding tracking and management of clinic census that matchescensus in Carelogic. 3. Provide health education resources to medmanagement clients regarding diagnoses and medications given byNurse Practitioner.

Qualifications:

Requirements differ by statedue to varying regulations and standards.

• TN:

  1. Bachelor’sDegree in any discipline required. Bachelor’s Degree in humanservices related discipline preferred. 2. Experience working withchildren and families in case management type/ community resourceposition.

•

NC:

1. Minimum of one of the following qualificationsto meet criteria as a Qualified Professional (QP). Per 10A

NCAC 27.0104

• 1.

1. a MH/SU license (including associate-level), or arecertified by the NC Substance Abuse Board or, 2. a RN AND have fouryears of full-time experience working with the

MH/SU/IDD

populationor, 3. a master’s degree in a human service field AND at least oneyear of full-time experience working with the

MH/SU/IDD

populationor, 4. a bachelor’s degree in a human service field AND at leasttwo years of full-time experience working with the MH/SU/IDDpopulation or, 5. a bachelor’s degree in a non-human service fieldAND at least four years of full-time experience working with the

MH/SU/IDD

population. 2. Two years of experience working directlywith individuals with behavioral health conditions (if servingmembers with behavioral health needs). 3.

• For care managersserving members with LTSS needs: Two years of prior LTSS and /orHCBS coordination, care delivery monitoring, and care managementexperience, in addition to the required cited above.

(Thisexperience may be concurrent with the two years of experienceworking directly with individuals with behavioral healthconditions, an I/DD, or a TBI, above.) Be Well with

HCA:

• Werecognize the importance of self-care and work/life balance.
• Weoffer flexibility in scheduling and provide all employees access toour Employee Assistance Program (EAP), which includes 8 mentalhealth counseling sessions annually.
• Full-time HCA employeesenjoy paid time off, paid holidays, and a comprehensive benefitspackage that includes medical, dental, vision, and other voluntaryinsurance products.
• Additional benefits include:
• Access to aHealth Navigator
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• HealthReimbursement Account
• 401(k) Retirement Plan
• Benefits Hub
• Tickets at Work Join a team where your contributions truly make adifference in the lives of others.

Apply now to be part of ourdynamic and supportive community at Health Connect America!

Employment at Health Connect America and it’s companies iscontingent upon meeting the requirements of a comprehensivebackground investigation prior to joining our team. Health ConnectAmerica and its companies are an Equal Opportunity Employer andconsider applicants for employment without regard to race, color,religion, sex, orientation, national origin, age, disability,genetics, or any other basis forbidden under federal, state, orlocal law. For more information on Equal Opportunity, please clickhere Equal Employment Opportunity Posters