Dental Treatment Coordinator Position Available In Wake, North Carolina

Dental Treatment Coordinator Confidential Knightdale, NC 27545 Our amazing Dental Office is seeking a friendly, organized, and detail-oriented Treatment Coordinator to join our team. The Treatment Coordinator plays a vital role in the success of our practice by coordinating patient care, presenting treatment plans, and ensuring patients fully understand their dental needs and financial options. This position serves as the liaison between patients, clinical staff, and the front office to deliver a seamless, high-quality patient experience.

Key Responsibilities:

Welcome and check in/check out patients with warmth and professionalism Review and present comprehensive treatment plans and financial estimates to patients Clearly explain proposed treatment procedures, benefits, and insurance coverage Schedule appointments for our Hygienists and Doctors Manage patient follow-up calls and appointment reminders Collaborate with dental providers and hygienists to ensure treatment plan accuracy Verify dental insurance benefits and obtain necessary pre-authorizations Maintain accurate documentation of treatment plans and financial discussions Monitor case acceptance and follow up with patients as needed Ensure a high standard of customer service at all times Other duties as assigned

Qualifications:

Minimum of 1-2 years of dental office experience (required) Experience with treatment planning and dental terminology (preferred) Strong communication and interpersonal skills Detail-oriented and highly organized Proficient in dental software and computers High School diploma or GED required

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Free parking Health insurance Life insurance Paid time off Uniform allowance Vision insurance

Schedule:

Monday to

Friday Education:

High school or equivalent (Required)

Experience:

Dental Office:

1 year (Required)

Dental Treatment Coordinator:

1 year (Required) Ability to

Commute:

Knightdale, NC 27545 (Required)

Work Location:

In person