MANAGER CASE MANAGEMENT Position Available In Hillsborough, New Hampshire

MANAGER CASE MANAGEMENT

St. Joseph Hospital – Nashua, NH – 3.6

Nashua, NH Job Details Full-time Estimated:

$57.8K – $68.5K a year 2 hours ago Qualifications CPR Certification RN License Relational databases BLS Certification Mid-level Microsoft Office Databases Patient care Bachelor of Science in Nursing Organizational skills Computer skills Care plans Communication skills AED Certification Nursing Time management Full Job Description Su m m ary Works in collaboration with the Director of Care Coordination. Responsible for the oversite and supervision of the Inpatient Care Coordination team as well as direct intervention and consultation to patients, families, healthcare professionals and other community partners when requested. Works closely with the intradisciplinary team to develop discharge focused plans of care while working to improve the patient care experience. The manager acts as a resource, provides feedback, and ensures a systematic collaborative approach to provide and coordinate healthcare services. The Manager of Care Coordination promotes, develops, and supports nursing values, practice, and leadership in healthcare. Essen t ial Du t ies and R e spo n sib i l i t i e s Supports and promotes the mission and values of Covenant Health Ministry. Manages and coordinates clinical integration initiatives involving Care Coordination. Assist with development of new initiatives that align with strategic plan goals. Applies evidence-based principles in the development of care plans. Creates and maintains internal (SJHC) and external (specialists, community, payors, etc.) resource databases. Serves as a lead clinical resource for initiatives involving Care Coordination. Provides initial and ongoing training, coaching to care team members. Participates in initiatives to promote clinical and professional collaboration within the hospital, Integrated Management Group, system-wide and in the community. Develops patient education materials. Recruits, trains, and supervises care coordinators in collaboration with management team. Oversight of RN case managers, and inpatient High Risk Social workers. Completion of performance evaluations and stay interviews within defined timelines. Provides metric-based performance feedback to care teams on an ongoing basis. Works collaboratively and effectively with the interdisciplinary team and community partners. Works collaboratively with the Director and other members of the Care Coordination team to provide a seamless transition across the continuum of care. Maintains effective working relationships with community partners. Maintains confidentiality with respect to patient information and other confidential information in accordance with policies and procedures. Responsible for assuring that there is sufficient staff coverage to meet the needs of patients in collaboration with the Director. Takes an assignment when needed. Participation in leadership development opportunities Demonstrates strong ability to analyze problems and opportunities utilizing creative problem solving. Documentation is timely, precise, and relevant. Demonstrates ability to organize workload and set appropriate priorities. Maintains current knowledge of organization’s policies and procedures. Maintains clinical competence in relation to Nursing and Care Coordination Maintains/enhances professional development and personal growth required to perform as a Registered Nurse and to fulfill organizational requirements. Participates in peer review with team members. Achieves annual goals. Stays current with

DNV & CMS

regulations. Assists in writing policies, memos, and patient/family education material as assigned. Assists in the planning and development of programs and special projects. Serves on assigned hospital committees. Performs various assignments as requested by the Director of Care Coordination. Other duties as consistent with this role. Job R e q u irem e n ts Job K n owl e d ge a n d S k i l l s Excellent communication skills. Computer skills. Strong interpersonal skills enabling effective team collaboration. Positive attitude. Strong organization and time management skills. Ability to work independently. Ability to work remotely as needed. Knowledgeable and skilled with relational databases and Microsoft Office. E du c ation a n d Ex p er ience Current New Hampshire RN license required.

BLS/CPR, AED

certification required. Certification as CCM and/or ACMA-RN preferred. BSN preferred. 5+ years nursing experience preferred. 2+ years care coordination experience preferred. An e quival e nt co m bina t i on of edu c at i on and ex p e rien c e which pro v ides p r of i c ien c y in t he ar e as of r e spons i bi l i t y l i s ted abo v e m a y be subs t i t uted for the abo v e e d u c at i on and ex p e rie n c e r e quir e m e nts.

Our Core Values:

Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).