Patient Care Coordinator (PCC) Position Available In Madison, New York

Patient Care Coordinator (PCC) Better Hearing of Madison County LLC 121 Main Street, Oneida, NY 13421 About us Better Hearing of Madison County is a busy private-practice health-care provider specializing in hearing care for the communities of Oneida and Morrisville New York and surrounding areas. We are seeking a full-time patient care coordinator to staff the front office of our welcoming location on Main Street in Oneida. Some travel between locations will be required. We offer a competitive hourly wage and a friendly, professional atmosphere with great culture. Experience is important, but personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, we’d like to meet you:

• Friendly and warm, with the ability to convey that warmth, even on the telephone.
• Patient, compassionate, helpful – we serve predominantly elderly patients.
• Even tempered, calm, pleasant, unflappable. Has the ability to turn a frown into a smile.
• Committed, dedicated, a great teammate, pitches in without being asked.
• Accurate, detailed oriented, organized, with high standards for a job well done.
• Accepts responsibility, always finds a constructive way to solve a problem.
• Coachable, accepts feedback with a positive attitude. Always looks for ways to grow and improve.
• Consistent punctual and reliable attendance.

These statements also describe the people you’ll be working with in our offices, and we’re committed to maintaining that culture.

Responsibilities of this role include:

Warmly greeting patients and other visitors. Answering phones in a prompt and courteous manner. Converting calls into scheduled appointments. Entering and updating all patient information including Handling invoices, receiving funds and processing payments. Maintaining excellent working relationships with patients, vendors, colleagues, etc. Benefits of Working With Us

Lucrative Total Compensation Package :

Base wage range of $17-$19 per hour, group health insurance, paid vacation and sick time, 8 paid holidays, and an employer-matched retirement plan. Travel for training and development events is expected.

• Investments in

Your Development:

Personal coaching and mentorship, and opportunities for advancement.

Supportive and Nurturing Work Environment:

We invest in our staff, and we create a fun and professional atmosphere together.

Privately Owned Practice:

Benefit from a small business atmosphere where flexibility and freedom are valued. This isn’t just a job: it’s a commitment to a team serving a real purpose by helping people stay connected with their loved ones. If that appeals to you, and the above description made you say “Hey! That’s me!”, then we’d love to talk.

Job Type:

Full-time Pay:

$17.00 – $19.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Continuing education credits Dental insurance Health insurance Paid time off Professional development assistance Retirement plan

Schedule:

8 hour shift Day shift Monday to Friday No nights

Work Location:

In person