Care Coordinator Position Available In Davidson, Tennessee

Care Coordinator The Hospitality Hub of Memphis Nashville, TN Job Details Full-time $40,000 a year 1 day ago Benefits Paid parental leave Health insurance 401(k) Paid time off Parental leave Qualifications CPR Certification Management Driver’s License First Aid Certification Conflict management Leadership Entry level Full Job Description Care Coordinators support the Hospitality Hub’s efforts to enroll individuals experiencing street homelessness and literal homelessness into the Continuum of Care. The Care Coordinators are responsible for representing the Hub to individuals experiencing homelessness and working alongside them through individualized case management. Care Coordinators build rapport with each individual experiencing homelessness and connect them to the resources needed to exit homelessness. Individuals who initially refuse services may become more willing over time with proper cultivation and trust-building by the Coordinator.

About the role:

Care Coordinators support the Hospitality Hub’s efforts to enroll individuals experiencing street homelessness and literal homelessness into the Continuum of Care. The Care Coordinators are responsible for representing the Hub to individuals experiencing homelessness and working alongside them through individualized case management. Care Coordinators build rapport with each individual experiencing homelessness and connect them to the resources needed to exit homelessness. Individuals who initially refuse services may become more willing over time with proper cultivation and trust-building by the Coordinator.

Primary Location:

95

Wallace Road, Nashville, TN Hours :

typical work hours for this position are 8:00 am to 4:00 pm, Tuesday – Saturday or Wednesday to Sunday, with one full weekend off per month. To best meet our mission and serve the community, we expect all staff to be flexible and willing to meet demand, respond to emergencies, or fulfill programmatic responsibilities and promises which may include working holidays, weekends, evenings, or night shifts.

Benefits:

A generous paid time off policy, paid parental leave, professional development, medical insurance, and 401K are offered to all regular full-time employees. Regular training is provided to all employees.

Pay:

The salary for this position is dependent on the candidate’s demonstrated experience, expertise, and skill. The salary range for this role starts at $40,000 annually. Hourly team members are compensated with pre-approved overtime pay for hours exceeding 40 hours a week.

Reports to:

TBD While the position’s primary responsibilities are outlined below, this list is not exhaustive. Responsibilities Work to reduce street homelessness by linking clients to mental health, housing services, and other supportive services based on eligibility Build rapport with each individual experiencing homelessness. Learn and memorize their names, their stories, and what barriers they face in exiting homelessness Coordinate meals and other supplies needed by Hub staff Maintain thorough and accurate records in the Homeless Management Information System (HMIS) and internal systems, and attend care coordination meetings Collaborate with other social service providers that are part of the Coordinated Entry System Be kind, inclusive, and non-judgmental toward all individuals you interact with Provide ongoing reports to the Program Manager that include numbers of individuals on caseload, the number of individuals introduced to the Continuum of Care, and other important observations, challenges, stories, and successes Contribute to donor reporting to tell the Hub’s outreach story, including successes, lessons learned, and data tracked Requirements Previous experience working with vulnerable populations. Experience working with individuals experiencing homelessness is preferred. Current Driver’s License Safe driving record Punctual, task-oriented Outgoing, trustworthy, and kind. This role requires daily interaction with strangers who may not feel comfortable speaking with anyone or entering the Continuum of Care High level of empathy Passion for creating a positive, safe, and encouraging work environment for colleagues and participants Work well within a team Leadership and conflict-management skills The ability to work consecutive hours outside or in a vehicle The ability to move safely over uneven terrain walking on uneven surfaces The ability to lift up to 50lbs. Training provided by The Hospitality Hub CPR/First Aid Certificate De-escalation and mediation training HMIS reporting and data collection Diversity and Inclusion in the Workplace Harassment Prevention For Non-Supervisors Training on all services offered by the Hospitality Hub, the Homeless Continuum of Care, and active partners and referral agencies

Hiring Process:

Applications for this position are reviewed on a rolling basis. Therefore, we strongly encourage interested applicants to apply as soon as possible. Due to application volume, we cannot confirm receipt or respond to every submission. If your experience aligns with many qualifications, we encourage you to apply. The Hospitality Hub works with vulnerable populations, and all employment offers are contingent on a background check. Results do not necessarily disqualify candidates. The Hospitality Hub is an Equal Opportunity Employer committed to a workplace free from discrimination and harassment. Employment decisions are based on organizational needs, job requirements, and individual qualifications—without regard to race, color, religion, sex, gender identity, sexual orientation, disability, ancestry, military status, housing status, or any other protected category. We strongly encourage women, people of color, LGBTQ+ individuals, and people of all ages to apply.