Patient Care Coordinator Position Available In Shelby, Tennessee
Tallo's Job Summary: The Patient Care Coordinator position in Eads, TN offers an opportunity to join a front desk team focused on providing excellent customer service. Ideal candidates will have strong communication skills, attention to detail, and experience in dental front desk operations. Responsibilities include managing patient interactions, insurance payments, claims processing, and financial arrangements. Candidates should have a high school diploma, business education, and relevant experience in the field.
Job Description
Patient Care Coordinator 2.7 2.7 out of 5 stars Eads, TN 38028 Our talented front desk team is looking for the best teammate for their crew! Do you love helping people and excel at providing excellent customer service? Can you accurately and quickly multi-task phone calls, help teammates, and figure account balances while keeping a kind, friendly personality? If you aren’t easily frustrated and can handle multiple requests at once, keep reading! The ideal candidate will be able to: Provide excellent customer service to all guests Keep a smile with all patient and coworker interactions Maintain a calm and pleasant demeanor at all times Work well in a fast-paced environment Have excellent oral and written communication skills Demonstrate a strong attention to detail Have regular and predicitable attendance Post insurance payments Follow up on outstanding insurance claims Send monthly patient statements Maintaining AR within guidelines Communicate effectively about dental treatment and handle various patient questions Make financial arrangements for patients Create and submit claims daily, and ensure receipt Perform monthly reviews of outstanding patient aging Handle refund processing Follow up and resolve all communication requests Have a strong understanding of dental insurance, claims processing, billing, and repeal process The best candidate will have: A high school diploma or GED Some post high school business education At least 1 year of Dental front desk experience At least 1 year of Dentrix software experience A minimum of 2 years of business office experience
