PROCESS AND PERFORMANCE QUALITY AUDITOR Position Available In Hillsborough, Florida

PROCESS AND PERFORMANCE QUALITY AUDITOR

Location Tampa, FL
Facility Hybrid-On Site
Department Patient Access Qual & Tr
Schedule

• Shift
• Hours Full Time
• Day Shift
• 8am-430pm
  Req #: 84488 At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer.

Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.

Summary Job Summary:

The Quality Auditor is responsible for planning and executing data and quality audits for the purpose of examining and evaluating the adequacy and effectiveness of the Patient Access processes. The Auditor also monitors the effectiveness of the scheduling process through Moffitt’s internal controls, and monitors compliance with the Patient Access established policies for both productivity and quality. This position has a high level of autonomy as the Quality Auditor works closely with all levels of Patient Access leadership (supervisors, managers and directors) on projects and reviews at leadership’s request. Additionally, this position exerts a lot of influence on Patient Access leadership in providing feedback on current processes, assessing the effectiveness of the Patient Access key compliance with scheduling and productivity. The Quality Auditor supports all scheduling areas, including but not limited to: Clinic Access, Clinic Access Satellite clinics, Patient Appointment Center, New Patient Appointment Center, Clinic Coordination Assistants. as such, this position is not contained in one area of Patient Access as the work is based on the resources needed anywhere in Patient Access.

Minimum Education Required:

Bachelor’s Degree in Health Administration, Accounting, Finance and/or related business field.

Minimum Experience Required:

Minimum three (3) years of healthcare patient access and/or audit-related experience (can be experienced in any of the teams that fall within a Patient Access role).

• OR•Associate’s degree with an additional two (2) years of healthcare patient access and/or audit
  related experience may be considered “in lieu” of a Bachelor’s degree.
• OR•High School diploma with an additional four (4) years of healthcare patient access and/or audit
  related experience may be considered “in lieu” of a Bachelor’s degree.

Minimum Skills/Specialized Training Required:

Strong analytical and problem-solving skills
Strong attention to detail
Effective written and oral communication and presentation skills
Competence with MS Office software (Word, Excel and Outlook)
Ability to efficiently multi-task projects independently