Health Advisor Position Available In Cumberland, Maine

Health Advisor at Sun Life Financial (U.S.) Services Company, Inc. in Portland, Maine, United States Job Description Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Job Description:

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office.

The opportunity:

Are you passionate about guiding people through the healthcare system and building strong, meaningful relationships? Join us as a Premier Access Health Advisor, where your skills and empathy can truly make an impact on our members lives. Our Health Advisors provide top-notch, personalized support to our members, help them navigate healthcare options to ensure they receive the best and fastest care possible and may occasionally accompany members to appointments that are within a 100-mile radius. PinnacleCare is a health advisory service that connects individuals and organizations to the world’s most advanced healthcare and facilitates access to top specialists for more streamlined and personalized healthcare experience. PinnacleCare extends a broad range of support for families and organizations to facilitate more efficient access and better outcomes through Comprehensive Health Advisory Memberships for individuals/families, and Connection Group Benefits available through employers/organizations.

How you will contribute:

Guide Every Step of Care:

Be the trusted coordinator for all aspects of your member’s healthcare, from collecting medical records and scheduling appointments to arranging second opinions with top physicians as needed

Provide Expert Insights:

Work closely with Medical Directors and Researchers to offer the latest on treatments, clinical trials, and expert physicians. Members rely on your unbiased support to make informed decisions in any medical situation

Deliver Caring, High-Touch Service:

Be a dependable and compassionate support for members and their families. They will turn to you for efficient, reliable guidance and comfort throughout their healthcare journey
Direct oversight and delivery of client service, engagement and accounting for assigned Premier Access accounts
Collaborate with management team in various departments such as Health Information Management, Marketing, Sales, Clinical Relations, Member Services, HIM and Med Intel to deliver seamless service and identify areas for improvement
Acts as a resource to the Premier Access Specialists to provide guidance, insight and problem resolution
Reviews Member Medical Intelligence Reports, Physician Referral Reports, Travel Reports, Member Utilization Reports What you will bring with you:
Ability to work with a diverse range of people
Licensed Clinical Social Worker, Registered Nurse other health related field such as Occupational Therapist or Licensed Vocational Nurse
7+ years of clinical medicine, direct patient care or case management experience
Ability to work independently and as a team player
Demonstrated ability to navigate and adapt to a changing, fast-paced work environment
Excellent time management and prioritization skills
Problem solver with a bias towards action and a proactive approach to anticipating and meeting member needs
Effective communicator
Service oriented in all aspects-towards members, peers, and internal stakeholders

Salary:

$72,500-$108,800 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and… For full info follow application link. Sun Life Financial is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. Sun Life Financial is committed to building a diverse and inclusive company culture. Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter – for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.