Analyst, Clinical Analytics Position Available In Lehigh, Pennsylvania

St. Luke’s is proud of the skills, experience and compassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient’s ability to pay for health care. Supports Quality initiatives and provides excellent customer service to customers throughout St. Luke’s Health Network by creating accurate and timely reports from a variety of data sources using report writers and other software as required. Assists in maintaining data integrity in analytics and source systems. Assists in development, implementation, and improvement of departmental and organizational processes and systems. Participates in committees and project teams as appropriate.

JOB DUTIES AND RESPONSIBILITIES

Provides quality customer service to users throughout St. Luke’s Health Network by creating accurate and timely reports from a variety of data sources using report writers and other software as required. Prioritizes and manages multiple requests and projects concurrently. Assists in development, implementation, and improvement of departmental and organizational processes and systems under guidance of Network Director, Clinical Analytics and/or Sr. Analyst. Provides training and ongoing support to users of analytics systems throughout the network. Serves as point of contact for ongoing data submissions to external agencies. Maintains working knowledge of the hospital’s analytics systems as well as source systems as appropriate. Assists in maintaining data integrity in analytics and source systems. Maintains adequate and accessible documentation of processes and reports. Participates in committees and project teams as appropriate, in conjunction with Network Director, Clinical Analytics and/or Sr. Analyst. Functions as integral part of Clinical Analytics team, providing data and other support to team members and assisting in development/improvement of departmental processes. Provides regular status reports to Network Director, Clinical Analytics. Maintains confidentiality of all materials and data at all times, releasing information in accordance with departmental/organizational policies and HIPPA standards. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code. Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS

Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing objects weighing up to 80 pounds. Requires hand and finger dexterity to perform repairs of small equipment and to use computer equipment. Seeing as it relates to general, near, color and peripheral vision. Hearing as it relates to normal and telephone conversations.

EDUCATION

Associate or bachelor’s Degree required. Master’s degree preferred.

TRAINING AND EXPERIENCE

Previous report writing and data analysis experience, 2 to 5 years. Knowledge of MS Office, database applications, and report writers (SQL, Databricks, PowerBI, or similar) preferred. Healthcare experience a plus. On-the-job training provided. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke’s!! St. Luke’s University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING

HOSPITAL IN THE COUNTRY.

In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s has been named the Top Workplace in the large employer category by the Morning Call. This is the second year in a row that St. Luke’s has been recognized as a Top Workplace. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be designated a Top Workplace in 2024. In 2024, St. Luke’s was named one of the Nation’s Best Employers for New Grads, a top 10 ranked employer in Pennsylvania and the #1 ranked health care employer in the state by Forbes Magazine. Learn More Here.