Application Analyst Position Available In Davidson, Tennessee

JOB DESCRIPTION

The Application Analyst for Case Management Business Technology will assist in the development and implementation of the case management technology solutions for HCA. This position will report to the Director of Case Management Business Technology. The Application Analyst will serve as a system and business process expert, coordinating both the business process functional and technical responsibilities associated with the various Case Management Services applications in HCA facilities. The Application Analyst is responsible for maintaining and supporting the Case Management departmental information system and the operational goals for the assigned functional area. The Application Analyst focuses on system integration, implementation, maintenance and problem solving relevant to all Case Management Services applications. Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration.

RESPONSIBILITIES

: Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by Case Management Business Technology (CMBT) Demonstrates a thorough understanding of the end-user environment and systems and proactively seeks methods of improvement Maintains integrity of system by reviewing data and system monitoring tools Supports the System Management policies and procedures and adheres to departmental, industry and/or regulatory standards by enforcing and documenting system policies, procedures, and methodologies Works directly with support, product, and vendor teams to resolve, prevent, and eliminate customer technology issues Provides Level III support for system users and works with IT Service Desk to coordinate internal communications and communications with the end users Designs, creates and maintains reports consistent with the business requirements Establishes and maintains effective working relationships with the entire project team, clinical leaders, business leaders, ITG leaders, and staff Interfaces with ITG to ensure standardization and compliance with best practice models, specifically as it relates to the integrity of the electronic health record and Case Management Repository Professional demeanor and positive attitude; customer service orientation Collaborates with Case Management Education Team to implement user training programs for new and existing end-users Has working knowledge of case management functions and offers solutions to solve business issues through the use of technology solutions Will engage in UAT, Regression, Integration, Smoke, and System testing Assist with building automation/technical strategies and frameworks based on planned and prioritized work Actively owns and participates in lifecycle management of assigned applications and knowledgeable of infrastructure #cspro 1028415