Director of University Testing Services Position Available In Washington, Tennessee

Director of University Testing Services
East Tennessee State University
in Johnson City, TN

Apply Now Type:

Full-Time

Salary:

Commensurate with education and experience

Posted:

04/15/2025

Application Due:

Open Until Filled

Category:

Tutors and Learning Resources Department:

University Testing Center – 28520

Job Category:

Administrative Job Summary Responsible to Assistant Vice President for Student Success for managing all aspects of the University Testing Services (UTS); providing information to ETSU faculty, staff, and students and the general public about the UTS; promoting and overseeing ETSU’s course-test administration service; maintaining and promoting the university’s relationships with the Educational Testing Service, American College Testing, the College Board, and other organizations providing high-stakes tests; ensuring the secure operation of ETSU’s high-stakes testing operation; maintaining testing services data and records and ensuring client and test confidentiality; managing UTS’s budget, responsible for the growth and maintenance of the center’s primary mission of returning course time to students and instructors, and performing other related duties as assigned. All positions at East Tennessee State University are contingent upon sufficient funding. The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:
Paid time off & leave
17 paid holidays
Educational Assistance
Health and life insurance
Retirement
Access to University facilities and services and much more!
Check out the ETSU Human Resources Benefits page for additional information at: https://www.etsu.edu/human-resources/benefits/. ETSU is an Equal Opportunity Employer.

Disclaimer:

The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position’s essential functions satisfactorily with or without reasonable accommodations. Knowledge, Skills and Abilities
Ability to communicate effectively, orally and in writing, with ETSU students, staff, and faculty and the general public
Ability to supervise students, temporary staff, and UTS professional staff.
Ability to foster positive working relationships with ETSU offices, departments, and constituencies
Ability to organize and prioritize multiple concurrent projects
Ability to prepare effective reports
Ability to supervise undergraduate, graduate, and temporary employees and to create a productive organizational climate
Ability to troubleshoot and problem-solve
Ability to understand and ensure the execution of testing protocols
Knowledge and understanding of the needs of a diverse student population
Knowledge of basic computer networking and network management procedures
Knowledge of computer-based testing procedures and a variety of computer-based exams
Knowledge of Americans with Disabilities Act and Privacy Act regulations
Knowledge of test security and confidentiality standards and procedures
Ability to interact effectively with testing companies
Ability to manage a complex budget to ensure the best use of funds
Required Qualifications
Bachelor’s degree.
Three years’ experience in higher education staff, administrative positions, or the equivalent in a professional setting.
One year of experience in an education testing center or in a professional testing center.
Preferred Qualifications
Two or more years of experience working in a higher education testing center or a professional testing setting.
A master’s or equivalent degree is strongly preferred.

Salary:

Commensurate with education and experience

Posting Number:

AS01535P FLSA

Status
Exempt Special Instructions to Applicants Please provide a resume with a cover letter and contact information for three to five references. Administrative/Professional positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
ETSU is an affirmative action/equal opportunity employer.
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