Orthodontic Assistant Position Available In Middlesex, Massachusetts

Orthodontic Assistant
Boston, MA We’re Tend — Dental Done Differently. Tend was founded to make going to the dentist something people actually look forward to. We blend thoughtfully designed studios, top-tier clinical care, advanced technology, and a hospitality-driven mindset to create a dental experience that’s human, personalized, and exceptional from start to finish. Since launching in 2019, we’ve delivered care to over 100,000 patients across New York, Washington DC, Boston, Atlanta, and Nashville. With thousands of five-star reviews and over 650 passionate team members, Tend is one of the fastest-growing and highest-rated dental brands in the country — and we’re just getting started. Whether you’re delivering care in our studios or supporting our growth behind the scenes, every role at Tend contributes to reimagining the future of dental health — for patients and for the people who care for them. We’re growing fast — and we’re looking for values-driven, mission-aligned talent to grow with us. Tend’s Orthodontic Assistant plays a vital role on our team and must be a passionate, service oriented team member who is committed to our values, our brand principles and delivering exceptional service to our members. Orthodontic Assistants work in collaboration with management, providers and clinical staff to earn the trust of our members by personalizing their appointments and clinical care. Responsibilities
Prepare the studio suite for Tend members and play an integral part of the member experience flow
Take high quality digital scans and/or x-rays to collect diagnostic data
Develop member care plans, including assessments and initial evaluations
Prepare the member for orthodontic treatment by creating a welcoming, comforting environment
Work independently to provide direct member care including insertion of dental appliances and placement of orthodontic brackets/wires
Assist doctor chair-side with all aspects of member care and treatment
Communicate oral hygiene plans as directed by the doctor
Document completed procedures and recommendations Maintain a safe and clean working environment by complying with policies, procedures, rules, and regulations
Protect members and other team members by adhering to infection-control policies and protocols
Maintain orthodontic supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Contribute to team effort by accomplishing related results as needed
Qualifications and Experience
Three years prior experience as an Orthodontic Assistant Experience with indirect bonding & lingual braces
Previous experience with Incognito, Harmony, & Sure Smile strongly preferred
Familiarity with digital equipment – scanner & x-rays
Excellent customer service and member experience skills
Ability to multitask in a high volume Orthodontic practice
Flexibility to work a schedule that may include early morning, late evening, holiday and weekend hours. The Tend Difference The highest standard of care, anywhere.
At Tend, you’ll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that’s not only top-tier — it’s unforgettable. With access to advanced technology and thoughtfully designed studios, you’ll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering. A top-tier clinical team who puts patients first.
We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here — just a shared commitment to doing what’s right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors. Innovate Dentistry. Tend to Others. Grow Together.
Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you’re clinical or corporate, you’ll be part of something meaningful — and surrounded by people who care. Tend is an Equal Opportunity Employer.
We’re committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

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