Appointment Scheduler Position Available In Palm Beach, Florida

Appointment Scheduler

MELFA, LLC

Boca Raton, FL Job Details Full-time $19.95 – $24.03 an hour 1 day ago Qualifications Medical collection ICD coding Customer service English Medical administrative support ICD-10 Organizational skills Health information management Communication skills Entry level Full Job Description Overview We are seeking a detail-oriented and organized Appointment Coordinator to join our team. The ideal candidate will play a crucial role in managing patient appointments and ensuring smooth operations within our healthcare facility. This position requires excellent customer service skills, proficiency in medical administrative support, and familiarity with health information management systems. The Appointment Coordinator will be the first point of contact for patients, making it essential to provide a welcoming and professional experience. Duties Manage and schedule patient appointments efficiently using medical scheduling software. Verify insurance information and ensure all necessary documentation is collected prior to appointments. Handle incoming calls and inquiries regarding appointments, services, and general information. Maintain accurate patient records and files in compliance with health information management standards. Utilize phone systems effectively to communicate with patients and healthcare providers. Assist with medical collections as needed, ensuring adherence to policies and procedures. Collaborate with medical staff to coordinate schedules and optimize patient flow. Utilize eClinicalWorks or similar electronic health record systems for appointment management and documentation. Provide exceptional customer service by addressing patient concerns and resolving issues promptly. Qualifications Proven experience in a customer service role, preferably within a healthcare setting. Familiarity with ICD-10 coding is preferred but not mandatory. Strong knowledge of medical administrative support functions, including scheduling, insurance verification, and health information management. Proficient in using phone systems and electronic health record software such as eClinicalWorks. Excellent organizational skills with the ability to manage multiple tasks simultaneously. Strong communication skills, both verbal and written, with a focus on professionalism. Ability to work independently as well as collaboratively within a team environment. Attention to detail is essential for maintaining accurate records and ensuring compliance with regulations. If you are passionate about providing excellent patient care through effective coordination of appointments, we encourage you to apply for this rewarding position.

Job Type:

Full-time Pay:

$19.95 – $24.03 per hour

Schedule:

Monday to Friday Ability to

Commute:

Boca Raton, FL 33434 (Preferred) Ability to

Relocate:

Boca Raton, FL 33434: Relocate before starting work (Preferred)

Work Location:

Hybrid remote in Boca Raton, FL 33434