Technology Support Tech Position Available In Guilford, North Carolina

Technology Support Tech The University of North Carolina Greensboro

• 4.

3 Greensboro, NC Job Details $23,559 a year 6 hours ago Qualifications Management Software troubleshooting Mid-level High school diploma or GED Education Human Development & Family Studies Doctor of Philosophy Doctor of Education CompTIA Network+ IT Computer skills Social Work Teaching CompTIA A+ Under 1 year Full Job Description Position Type Staff University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit In accordance with the mission of the University, the School of Health and Human Sciences is organized into eight academic departments and two programs: Communications Sciences and Disorders, Kinesiology, Public Health Education, Community & Therapeutic Recreation, Human Development & Family Studies, Nutrition, Peace and Conflict Studies, Social Work, Genetic Counseling Program and Gerontology Program. Each department offers courses for all University students and programs of study leading to undergraduate majors and minors in their respective areas. Master’s degrees are offered in all departments and doctoral (Ph.D. and Ed.

D.) degrees are also offered in Kinesiology, Public Health Education and Communication Sciences and Disorders. The faculty seek excellence and national recognition for the undergraduate and graduate programs through their teaching, scholarship and service. The School of HHS is committed to cultural diversity and the full development of human potential. Position Summary The Technology Support Technician provides technology support services to faculty, staff, and graduate teaching assistants within the School of Health and Human Sciences (HHS) at UNCG. This position is responsible for helping to maintain an extensive inventory of 750+ faculty and staff computers , supporting grant-funded research exceeding $10 million , and helping to manage technology in multiple teaching and research laboratories. The role requires knowledge in troubleshooting hardware and software issues, implementing IT policies, managing data security, and collaborating with university IT personnel to ensure seamless technological operations. Minimum Qualifications Graduation from high school and one year in the field of technology related to the positions’ role. Computer coursework may be substituted year for year for the required experience; or an equivalent combination of education and experience. Journey level requires an additional six (6) months experience Advanced level requires an additional one (1) year of experience Additional Required Certifications, Licensures, and Certificates CompTia A+, Net +, Microsoft or Cisco Certifications Preferred Qualifications One year IT experience preferred Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Special Instructions to Applicants Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number Recruitment Range $23,559 Org

• Department Dean’s Office
• HH•13401 Work Hours of Position Work between the hours of Mon•Fri, 8:00 AM•5:00 PM Number of Months per Year 12 Posting Requirements Job Family Information Technology Career Banded Title Technology Support Technician Open Date 06/10/2025 Close Date 07/01/2025 FTE 0.

500 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency