ICS Program Technician Position Available In Wake, North Carolina

ICS Program Technician 3.4 3.4 out of 5 stars Raleigh, NC 27612 • Hybrid work Easterseals PORT Health, a non-profit service provider in North Carolina & Virginia is seeking a compassionate, caring, and dedicated fulltime Program Technician providing technical support for our Home and Community Based Services (HCBS) team that cares for individuals living with developmental disabilities and mental health challenges in their homes and the community. What You’ll Do As a Program Technician (Tech) you will support our HCBS team by providing support with programs such as our Electronic Health Record system, Welligent. The Direct Service Providers (DSP’s) use Welligent to schedule client sessions and to document care and progress notes daily. You will resolve technical issues and assist them with password resets and functionality issues and escalate to the Welligent Help Desk when needed. How You’ll Benefit Joining our team means we are committed to supporting your personal growth and development. This opportunity is Monday – Friday, 9 am – 5 pm / hybrid work schedule. You’ll earn a competitive salary of $20.00 / hour; we also offer benefits for benefits eligible positions.

Our benefits include:

Paid time off and paid holidays Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA) Life Insurance, Disability Insurance and more 403(b) Retirement Plan Mindset training Other training courses relevant to this position and your growth PSLF qualifier Ideal Candidate Attributes To join our team, you must have in-depth knowledge of computer programs and systems, be able to work independently, be adept at problem solving and de-escalation. We also require proof of high school diploma or GED Documented work experience with computer systems and troubleshooting A valid driver’s license, a good driving record and current auto insurance If you’re kind-hearted and seek a rewarding career opportunity where you can make a huge difference in the daily lives of the people you will help, then please apply now at our website: www.eastersealsport.com OR by sending your resume to: recruiter@eastersealsucp.com . About Easterseals PORT Health Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia. Our working environment supports employee and client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles. We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self & Learning & Growing (IDEAL) organization. Applicants of all abilities are encouraged to apply! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.