Patient Services Coordinator I – Plastic Surgery – Mountain Brook Position Available In Jefferson, Alabama

Patient Services Coordinator I•Plastic Surgery•Mountain Brook

Job ID:

17001

Facility:

Mountain Brook

Functional Area:

Health/Medical

Position Type:

Full Time

Relocation Provided:

No

Location:

Birmingham, AL

Department:

EXT-Surgery Clinic CC

Education Required:

High School Diploma or GED

Experience Required:

1•3 Years

Position Description:

Schedule:

Monday-Friday Day Shift

Location:

Mountain Brook Clinic
Under general supervision and according to UAHSF established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physician and advanced practice providers. May schedule and add-on patients to clinic, answer telephones and route calls, enter demographic and insurance data into IDX system, obtain insurance authorizations and referrals, and schedule surgical cases. May arrive and check out patients in clinic, as well as collect copays. Communicate and perform patient follow-up as necessary. Work with outside staff to schedule and coordinate patient care at satellite clinics. May perform other clerical duties related to patient care such as home health forms and patient and family leave forms.

Position Requirements:

High school diploma or equivalent required. One (1) year office/clerical experience in customer service, call center, physician office or other clinical environment. Demonstrated organizational and leadership skills; excellent customer service and communication skills.

Must:

(1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation

Preferred:

Business Office Education or similar coursework desired

TRAITS & SKILLS

Must be self-directed / self-motivated; must have good communication and interpersonal skills.

Must be able to:

(1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) relate to others in a manner which creates a sense of teamwork and cooperation; (6) communicate effectively; (7) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (8) demonstrate the quality work ethic of doing the right thing the right way
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.