Patient Services Coordinator Position Available In Tuscaloosa, Alabama

Patient Services Coordinator Oak Dental Partners – 3.6

Tuscaloosa, AL Job Details Full-time Estimated:

$28.2K – $32.9K a year 11 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Life insurance Qualifications Customer service High school diploma or GED Organizational skills Dental office experience Patient interaction Communication skills Entry level Full Job Description Join Our Team as a Front Office Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator in our Tuscaloosa, Alabama locations to be the face of our practice. In this key role, you’ll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we’d love to hear from you!

Job Summary:

The front desk coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office’s day-to-day operations.

Responsibilities:

Answer phone calls and emails, scheduling patient appointments. Verify insurance information and process billing and payments. Greet patients and ensure they are checked in properly. Manage patient records and ensure that all forms are completed. Coordinate patient follow-up and reminders for appointments. Handle office correspondence, including scheduling, rescheduling, and cancellations. Maintain and update office calendars. Assist with patient referrals and coordination of care with specialists.

Qualifications:

High school diploma or equivalent. Previous experience in a dental office or customer service role is preferred. Excellent communication and organizational skills. Knowledge of dental office management software.

Work Environment:

Mostly desk-based with some patient interaction in the reception area. Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills.

What We Offer:

Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life) Company Provided Life Insurance Paid Holidays Paid Time Off (PTO) Flexible Spending Account (FSA) 401(k) Plan Learning Management System (LMS) to keep your skills sharp Opportunities for professional growth and development A great collaborative team environment!