Patient Care Coordinator (PCC) Position Available In Washington, Arkansas

Patient Care Coordinator (PCC) Wolfpack Hearing Clinic 2630 East Citizens Drive, Fayetteville, AR 72703 Patient Care Coordinator – Audiology Office (Full-Time, Mon-Thurs)

Location:

2630 E Citizens Dr. #7, Fayetteville, AR 72703

Job Type:

Full-Time (32 hours/week)

Schedule:

Monday-Thursday, 9:00 AM-5:00

PM Compensation:

Starting at $16/hour (based on experience)

Start Date:

mid July 2025 (somewhat flexible) About Us We are a privately owned audiology clinic in Northwest Arkansas with a passion for helping people reconnect through better hearing. Our close-knit team is friendly, professional, and committed to providing a warm and welcoming experience for every patient. We’re currently seeking a Patient Care Coordinator to join our front office team. This role is perfect for someone who thrives in a healthcare or customer service setting and wants to make a real impact on people’s lives. Responsibilities As our Patient Care Coordinator, you will: Greet patients warmly and assist with check-in/check-out Answer phone calls and respond to inquiries professionally and compassionately Schedule, confirm, and manage patient appointments Coordinate patient paperwork, insurance information, and communication Manage hearing aid orders, supply tracking, and clinic inventory Support general office tasks and clinic operations Provide outstanding customer service in a calm and organized manner Qualifications The ideal candidate will: Have excellent communication and interpersonal skills Be dependable, detail-oriented, and organized Enjoy multitasking and working in a fast-paced environment Be friendly, caring, and people-focused Be comfortable with learning new systems (we use CounselEar ) Be a team player with a “can-do” attitude Preferred but not required: Experience in a medical office, audiology, or healthcare setting Background in customer service, front desk, or office coordination Benefits Competitive hourly pay (starting at $16/hour and up, depending on experience) 4-day work week (Monday-Thursday, 32 hours) Supportive, patient-centered work culture Opportunity to make a meaningful difference in people’s lives How to Apply Apply through Indeed with your resume and a brief cover letter or message explaining why you’re a great fit for this role. We look forward to hearing from you!

Job Type:

Full-time Pay:

From $16.00 per hour Expected hours: 32 per week

Schedule:

No nights No weekends

Work Location:

In person