Urology Patient Care Coordinator Position Available In Greater Bridgeport Planning Region, Connecticut

Urology Patient Care Coordinator Strive Medical – 3.6 Fairfield, CT Job Details Full-time $20 – $22 an hour 1 day ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Bilingual DME Customer service Writing skills Microsoft Office High school diploma or GED Computer skills Medical terminology Communication skills Entry level Full Job Description Are you looking for an exciting and rewarding career opportunity with a rapidly growing healthcare company? Strive Medical is seeking a motivated and talented individual to join our team. We offer a great work atmosphere and a chance to be a part of a company that is on the rise. We are committed to providing our staff with the tools and resources necessary to succeed. With our commitment to quality and innovative approaches to patient care, we are poised to make a lasting impact on healthcare. If you are looking for an opportunity to make a difference and advance your career, Strive Medical is the place for you. We are looking for friendly and goal-oriented customer service representatives to deliver amazing service to our customers in a fast-paced environment. To be successful, you will need excellent communication skills, have a genuine desire to help others, and have strong computer skills. In this role, you will assess our customers’ various needs to provide expert service and advocate for the best solution. You will be responsible for building strong customer relationships with our customers (doctors, other referral sources, and patients), following up on product orders for patients, and managing our specialized programs.

Key Responsibilities:

• Review incoming orders from referral sources, obtain any required missing or incomplete information to complete processing of the order
• Answer incoming telephone calls or any incoming form of communication from customers; make outbound contact to customers and perform duties including processing orders, answering questions on products and/or services, and verify or relay insurance and benefit information
• Provide excellent communication on process and status to the customers with timely follow-up according to our policies and procedures
• Work closely with our sales teams to promote our products and services to all our healthcare customers and patients and develop strong partnerships with our customers
• Responsible for learning and understanding the products we provide, patient benefits and usages, as well as insurance guidelines for each product category

Qualifications:

• Experience responding to the needs of customers with a positive customer centric approach
• Excellent written and oral communication skills
• Experience with MS Office Suite and highly proficient computer skills
• Problem solving and decision-making abilities.
• Strong collaboration skills
• Ability to multitask
• High school diploma or equivalent

Preferred Experience:

• Prior Medical background; DME preferred
• Brightree experience

Benefits:

Strive is committed to providing a positive and supportive work environment for its employees. Benefits include a comprehensive health insurance package, paid time off of 15 days in the first year of employment, and a retirement plan with employer matching. In addition, the employer offers ongoing training and development opportunities. The employer values its employees and provides a positive and supportive work environment. If you are passionate about providing exceptional service and have the qualifications necessary for this position, we would love to hear from you!

Job Type:

Full-time Pay:

$20.00 – $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person