Quality Coordinator Position Available In Brevard, Florida

Quality Coordinator The Brevard Health Alliance Inc – 2.8

West Melbourne, FL Job Details Estimated:

$36.4K – $46.1K a year 9 hours ago Benefits Loan repayment program Disability insurance Health insurance Dental insurance Tuition reimbursement Vision insurance 401(k) matching Loan forgiveness Qualifications Microsoft Word Microsoft Excel Community health center Medical office experience Healthcare Administration English Mid-level Microsoft Office eClinicalWorks High school diploma or GED EMR systems Associate’s degree 2 years Communication skills Time management Full Job Description Come launch the next step in your career where America launched its Space Program. Brevard Health Alliance, Brevard County’s only Federally Qualified Health Center, is currently recruiting for a Quality Coordinator to join us in the heart of Brevard County’s Space Coast. Since 2005 our focus has been on putting the “community” in Community Health while delivering healthcare to more than 60,000 unique patients annually. Brevard Health Alliance offers competitive salaries, a comprehensive hiring package that includes Medical, Dental, Vision, Short and Long-term Disability Coverage and a 401K with company match, a generous personal leave program, a National Health Service Corps (NHSC) Approved Site for Loan Repayment and Qualified Employer for Public Service Loan Forgiveness, tuition assistance for continuing education, professional development, and the opportunity for upward mobility. We are expanding, we are growing. If you would like the genuine opportunity to make a profound difference in the delivery of primary care and community health, we invite your interest and application after reviewing the specifics and requirements for the Quality Coordinator listed below.

POSITION SUMMARY

The Quality Coordinator plays a key role in driving performance on clinical quality measures, enhancing patient engagement, and supporting population health initiatives across the organization. This position focuses on identifying and closing care gaps, improving UDS and payer-based performance metrics, and supporting the care team through accurate data reporting and actionable insights. The Coordinator utilizes tools such as Azara DRVS, EMRs, and payer portals to monitor trends, generate outreach lists, and track progress toward quality goals. Under the supervision of the Director of Quality, and working closely with the operations and clinical teams, the Coordinator engages in proactive patient outreach, supports documentation improvement efforts, and ensures alignment of all teams. The role serves as a connector between data, clinical operations, and patient care—ensuring top-tier performance and continuous quality improvement in a Federally Qualified Health Center (FQHC) setting.

GENERAL EDUCATION REQUIREMENTS

High School Diploma or General Equivalency/Educational Diploma (GED) At least 2 years of experience in a medical office or community health center, or associate degree in Healthcare or Healthcare Administration At least 1 year of experience in either a clerical role or healthcare environment preferred

ADDITIONAL QUALIFICATIONS

Excellent verbal and written communication skills. Excellent collaboration skills required for relationship building among cross functional teams Microsoft office suite experience required, including proficiency in Excel and Word. Understands health office routines and community resources Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components Experience with navigation of an Electronic Medical Records (EMR) and Practice Management System (PMS); experience with eCW preferred Health insurance knowledge preferred Ability to speak and understand the English language.

PRIMARY ACCOUNTABILITIES

Conduct proactive patient outreach to close care gaps related to preventive screenings, chronic condition management, and wellness visits, utilizing EMR, payer portals, and population health tools. Use Azara DRVS to generate, monitor, and analyze clinical quality reports; identify performance trends and high-priority opportunities for outreach. Access insurance payer portals to retrieve and validate patient-level care gap data, ensuring alignment between internal records and payer expectations for quality performance (e.g., HEDIS, MA-PCPi). Work patient attribution and panel management lists to ensure patients are actively engaged in care and assigned providers are meeting quality benchmarks. Support achievement of UDS and payer-based incentive measures by coordinating outreach campaigns and collaborating with care teams on documentation and follow-up. Escalate significant performance changes or barriers to the Director of Quality for further evaluation and process improvement planning. Assist with chart reviews and audit preparation, ensuring documentation supports clinical quality reporting and reimbursement requirements. Maintain dashboards and performance tracking tools with up-to-date patient outcomes, gap closure status, and outreach activity. Collaborate with providers and clinical teams to implement workflow improvements that enhance documentation accuracy and reduce missed care opportunities. In collaboration with the Quality RNs, prepare concise, actionable reports for the Quality Improvement Committee, leadership, and frontline teams to support data-driven decision-making. Perform other duties as assigned to support the organization’s strategic goals in quality improvement, patient outcomes, and compliance.