Patient Referral Coordinator Position Available In Broward, Florida

Patient Referral Coordinator Healthy MD Tamarac, FL 33321 CORE

JOB SUMMARY

Under the direction of the Manager, Patient Services, the Patient Services Representative will serve as the first point of contact between HealthyMD and our patients. They will also serve as auditors for our clinics.

CORE JOB FUNCTIONS

Answer callers inquire via inbound calls/tele health Transfer patients that need immediate medical attention to the Site Manager, depending on location Performs data entry using the Electronic Medical Records (EMR) system Handles sensitive information with a high level of confidentiality Requires a professional and interpersonal skill to interact with clients, healthcare professionals, and staff via phone, email, fax, etc. Works and completes tasks in an EMR in a timely manner Perform standard operations procedures as outlines by HealthyMD. Performs other related duties and responsibilities as necessary by your supervisor This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High School Diploma or equivalent

Certification and Licensing:

N/A Experience:

At least 1 year of customer service experience

Knowledge, Skills and Attitudes:

Excellent verbal and written communication skills with ability to interpret medical data essential. Ability to function independently, attend to detail, work under pressure, and prioritize multiple projects. Strong public relations abilities; professional appearance, attitude, and motivation essential.

PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT

The following sections capture the physical demands and working environment that are required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions Environmental Dimension Never Occasionally Frequently Constantly Conditions of extreme heat or extreme cold X Wet/Humid conditions X Fumes/Dust/Dirt/Smoke X Confined areas X High places X Equipment in motion X High noise levels X Environmental hazards X Exposure to TB X Exposure to Blood-borne Pathogens X Exposure to Radiant Energy X Outdoor/Exposed areas x Equipment Used Equipment Used Never Occasionally Frequently Constantly Vehicle Type Operate vehicles (Select Vehicle) X Use hand tools X Use power tools X Physical Requirements Physical Dimension Never Occasionally Frequently Constantly Weight Sitting X Standing X Walking X Stooping/Climbing X Carrying X Kneeling X Crouching X Bending X Crawling X Reaching X Handling X Sensory Requirements Sensory Dimension Never Occasionally Frequently Constantly Vision Type Vision X Depth Perception X Color Vision X Peripheral X Concentration X Use of keyboard or touchscreen X Talking X Feeling X Smelling X The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department. End of Job Description