Patient Access Supervisor Position Available In Clay, Florida
Tallo's Job Summary: The Patient Access Supervisor position at Women's Care in Fleming Island, FL, offers a full-time role with an estimated salary of $43.4K - $52.1K a year. The role requires a high school diploma or GED, with a bachelor's degree preferred, along with experience in team management, conflict resolution, medical billing, EMR systems, and medical terminology. Responsibilities include supervising patient access team, managing office flow, enforcing policies, handling non-clinical patient concerns, and overseeing administrative positions. The position also involves creating reports, maintaining HIPAA compliance, and embodying the organization's mission and values. Competitive benefits are offered, including health, dental, and vision benefits, paid time off, 401k plan, and the opportunity to make a difference in patients' lives every day. Women's Care is actively growing and committed to improving the health of women every day.
Job Description
Patient Access Supervisor Women’s Care – 2.7
Fleming Island, FL Job Details Full-time Estimated:
$43.4K – $52.1K a year 5 hours ago Benefits Paid holidays 401(k) Paid time off Vision insurance Qualifications Mid-level Ob/Gyn High school diploma or GED Bachelor’s degree Team management Conflict management Medical billing EMR systems Medical terminology Full Job Description Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Supervisor is responsible for providing professional supervisory support to patient access team and other administrative staff within an assigned unit following established standards and practices. Responsible for the day-to-day functions of patient and office flow in conjunction with the Clinical Supervisor. Maintain provider templates driving a targeted increase in utilization week to week in alignment with organizational goals. Weekly review of online scheduling platforms, and communication to the Practice Manager regarding errors or inconsistencies, such as incorrect or missing appointment times, incorrect or missing appointment types, etc. Daily oversight of proper use of provider schedules, such as visit types, appointment duration, use of blocks, etc. Enforce policies and procedures related to patient access workflows as instructed by the Practice Manager. Handle non-clinical related patient complaints and concerns while working to increase overall patient satisfaction and engagement. Supervise, train, and understand all administrative positions for all locations to include billing, verification, front office (check in and checkout), scheduling, call center, and medical records. Oversee and manage front desk/check-in/check-out workflows and process to reduce errors, improve financial performance, and increase patient satisfaction. Manage call center responsibilities including call completion times, call ques and routing, wait times and staffing allocation. Create and run daily and monthly eCW reports (schedule, appointment types, charges, and payments, etc.); maintains and reports analytical and statistical data as required. Oversee and order office equipment and supplies when needed and review with Practice Manager for cost control measures. Demonstrate and embody the Women’s Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned.
Qualifications:
HS Diploma or equivalent required; Bachelor’s degree preferred. Minimum of two years progressive experience working in a medical practice, preferably in OBGYN. Experience working with EMR systems with knowledge of functionality; eCW a plus. Knowledge of medical terminology, medical billing, and insurance reimbursement. Ability to lead and manage a team, with experience in conflict resolution. Ability to provide critical thinking skills, solve problems and identify solutions. Strong attention to detail and accuracy. Displays a professional and positive outlook and manner. Must be dependable, reliable, and punctual. Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
WHY JOIN WOMEN’S CARE?
We Offer:
Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients’ lives every day! Women’s Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.’ At Women’s Care, we CARE about our patients, and we stand by our values. C ompassion &
Empathy:
Treating patients like valued friends and family A ccountability: Taking responsibility for our actions and behaviors R espect: Acting respectfully in every interaction E xcellence &
Quality:
Providing the safest, highest quality of care
