Patient Access Manager Position Available In Hillsborough, Florida

Patient Access Manager TGH Imaging Tampa, FL Job Details Full-time Estimated:

$48.2K – $59.7K a year 9 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Referral program Qualifications Optimizing workflow processes Telephony Call center Bachelor of Science Healthcare Administration Meditech Patient service Outpatient Master’s degree Cerner Bachelor’s degree Organizational skills EMR systems Computer skills Business Administration Epic Senior level Leadership 2 years Bachelor of Arts Call center management Team motivation (leadership skill) Communication skills Analytics Performance analysis Full Job Description TGH Imaging to support the growth in our Patient Access Department, we have a career opportunity available as a

PATIENT ACCESS MANAGER

located in sunny Tampa, Florida.

Summary :

The Patient Access Manager will be responsible for overseeing the operations of the scheduling and registration teams to ensure seamless patient access to care. Managing daily workflows, staff performance, and resources to achieve department goals and delivering exceptional patient service. The Manager will have expertise in Electronic Medical Record (EMR) systems and play a key role in designing and optimizing telecommunications systems, call flows, and scheduling strategies. The position also involves ongoing performance monitoring, workflow evaluation, and resource planning to support the operational efficiency of the department.

Qualifications :

Bachelor’s degree in Healthcare Administration, Business, or related field (Master’s preferred). Minimum of 5 years of experience in patient access, scheduling, or call center operations, including 2+ years in a leadership role. Strong knowledge of EMR systems (e.g., Epic, Cerner, Meditech). Demonstrated experience in performance analytics, workflow improvement, and resource management. Experience with call center technology, telephony platforms, and call flow design. Excellent leadership, communication, and organizational skills.

Schedule :

Full-time, Monday – Friday. Saturday mornings as needed. Competitive total rewards package. Make a real difference—every single day. Apply today! TGH Imaging was established in 1994, formerly known as Tower Radiology, is one of the largest outpatient radiology practices in West Central Florida, with 21 locations in four counties. The new name marks Tampa General Hospital ‘s complete purchase of Tower Radiology, expanding its statewide outpatient sites to 84, including primary care, urgent care, rehab, cancer care, surgery, and imaging. After decades of working closely, the purchase officially combines industry expertise and the drive to deliver world-class care through innovation to enhance the quality and coordination of outpatient care while achieving the optimal patient experience.

EOE/DFWP

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance

Schedule:

Day shift Monday to Friday Application Question(s): What EMR system do you have the strongest knowledge in (e.g. Epic, Cerner, Meditech, etc.)? Describe your experience in performance analytics, workflow improvement and resource management?

Education:

Bachelor’s (Required)

Experience:

patient access: 5 years (Preferred) scheduling: 5 years (Preferred) call center operations: 1 year (Preferred) leadership role: 2 years (Required) telephony platforms: 2 years (Required) call flow design: 2 years (Required)

Work Location:

In person