Clinical Resource Lead Position Available In Marion, Florida

Clinical Resource Lead 3.1 3.1 out of 5 stars 2553 East Silver Springs Boulevard, Ocala, FL 34470 Job Summary Serves as a resource to other clinical support staff, answering questions and offering clarification on processes or procedures, as needed and able. Trains/assists with training plans for new staff to ensure familiarity with clinical policies/procedures of HFHC. Coordinates the activities of the clinical team members of assigned location(s) to ensure compassionate, effective, and efficient delivery of high-quality clinical care for patients. Qualifications and Requirements High School diploma or equivalent, Associates Degree preferred State of Florida

MA/CNA/LPN

Certification required Two years of medical office, clinic, or hospital experience is preferred Two years of leadership or training experience is preferred Ability to effectively communicate and establish collaborative relationships with physicians, patients, clinic and administrative staff, and the public Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial, and other sensitive materials and information Electronic Medical Record experience Excellent verbal communication Professional and customer-focused demeanor Ability to work with others in a spirit of teamwork and cooperation Ability to adapt easily to changing conditions and work responsibilities Ability to influence others to perform their jobs effectively and to be responsible for working with the Center Nurse Managers when making decisions. Spanish fluency is desirable but not essential Essential Functions Greet patients and visitors in a friendly, professional, and respectful manner Complete all assigned tasks in the Electronic Medical Record (EMR) system (e.g., jellybeans) when in clinical staffing Collaborates with clinical and administrative staff to ensure smooth workflow and patient care delivery. Communicates performance feedback to the Center Nurse Managers and/or CNO regarding clinical team members Assists Center Nurse Managers with developing clinical team schedules when call-outs arise or when needed, also assists with residency schedule coverages Act as a resource for clinical staff, offering support and clarification on clinical processes or procedures as needed Assist in training and onboarding new clinical staff in accordance with HFHC policies and procedures Support and enhance patient flow, ensuring patients are seen promptly and efficiently Assist providers and clinical staff with tasks such as returning patient calls, processing medication refills, performing venipuncture/finger sticks, and conducting CLIA-waived testing Oversee daily equipment maintenance, including: Assigning staff to complete daily machine controls and ensuring machine logs are current and compliant Assesses equipment that is broken and ensures tickets are placed if needed Verifies code cart log compliance and reports concerns to Center Nurse Managers Serves as backup clinical support in times of staff shortage Participates in team meetings and leads or attends daily team huddles; documents and shares huddle updates with Center Nurse Managers Attends training sessions and meetings relevant to the role Maintains active CPR certification Upholds patient confidentiality in accordance with HIPAA regulations Assists clinical leadership with monitoring vaccine orders, tracking inventory and expiration dates, and ensuring compliance with Florida SHOTS based on current usage and stock levels As needed, uploads temperature logs for vaccine refrigerators and freezers to maintain compliance; report any excursions immediately Assists Center Nurse Managers with weekly chart audits and reports findings Ensures fax inbox is consistently monitored and maintained by the clinical team, especially during downtime Demonstrates professionalism, punctuality, and strong work ethic; set a positive example for the team Coordinates clinical supply inventory across sites by analyzing usage trends, anticipating supply needs, and submitting supply sheets Escalates minor or major patient complaint issues to the Center Nurse Manager and/or CNO Collaborates effective working relationships across departments, including Operations, Human Resources, and IT Performs other duties as assigned by the Center Nurse Manager and/or CNO Physical Requirements Frequent sitting at a desk for office work Occasional driving of automobiles for outside appointments and meetings Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of olfactory, auditory, and tactile senses This position is very active and requires standing, walking, bending, kneeling, and stooping all day Duties require attention to detail, alertness, problem-solving, tolerance to stress, and exercising sound judgment Assists with skills simulation which could involve actively participating as a patient actor and/or physically lifting equipment utilized for instruction This employee must frequently lift and/or move items over 30 pounds Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements