Lead Patient Financial Coordinator, Miami Cancer Institute Position Available In Miami-Dade, Florida

Lead Patient Financial Coordinator, Miami Cancer Institute Miami Cancer Institute at Baptist Health – 4.1

Miami, FL Job Details Estimated:

$36.3K – $45K a year 3 hours ago Benefits Health insurance Qualifications Bilingual Spanish Customer service

CHAA HIPAA

English Mid-level High school diploma or

GED ICD-10

Analysis skills Math CPT coding Computer skills Typing Associate’s degree Communication skills Full Job Description Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.

Description:

This position serves to assist patients and/or families to access a variety of financial resources by evaluating the financial situation of uninsured or underinsured cases. The incumbent will be responsible for maintaining a high-level of expertise in the Patient Financial Coordinator functions and serves as a liaison to maximize efficiency, the patient experience, and throughput. This incumbent will be responsible for meeting individual/departmental collection goals. Takes on the leadership role in the absence of the Manager/Supervisor. Serves as an expert to all staff across departments in determining patient financial responsibility, which includes collaboration with the scheduling, financial clearance, and authorization staff. This position demonstrates exemplary teamwork, service excellence and overall knowledge of the revenue cycle. Assist in supporting go lives and different departmental initiatives. Participate in departmental committees/champion opportunities. Practices the Baptist Heal philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Qualifications:

Degrees:

High School Diploma is required.

Additional Qualifications:

Associates Degree preferred with 4 years collection experience, or 5 years experience in lieu of degree. Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment. Math and analytical skills. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. CHAA Certification. Association of Community Cancer Center, Financial Advocacy Boot Camp Level I and II courses certification required within 3 months of hire, if applicable. Extensive knowledge and understanding of medical and insurance terminology, insurance contracts, authorizations/pre-certifications, UB-04 form, ICD-10, and CPT codes. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA. Experience with computer applications and accurate typing skills. Bilingual English, Spanish/Creole. EOE, including disability/vets