Urgent Search: Associate Patient Care Coordinator – Orlando, FL Position Available In Orange, Florida

Job Description:

Optum is a global organization that delivers care, aided bytechnology to help millions of people live healthier lives. Thework you do with our team will directly improve health outcomes byconnecting people with the care, pharmacy benefits, data, andresources they need to feel their best. Here, you will find aculture guided by diversity and inclusion, talented peers,comprehensive benefits, and career development opportunities. Comemake an impact on the communities we serve as you help us advancehealth equity on a global scale. Join us to start Caring.

Connecting. Growing together. The Associate Patient CareCoordinator is responsible for scheduling all new patientevaluations, follow up appointments, answering phones and mappingroutes for home visits. This position is not a patient facing role.

Location:

6545 Corporate Centre Blvd Suite 240, Orlando FL 32822

Schedule:

Monday-Friday:

8am-5pm.

Primary Responsibilities:

• Provide telephonic patient outreach and patient experience calls
• Coordinates patient care as directed by physicians, companystandards and policies
• Supports and follows Standard Delegationof Orders (SDO)
• Schedules all new patient evaluations forPalliative Care. Schedules all follow up appointments forPalliative Care Physicians, RN’s and LVN’s
• Responsible formapping patient home visit driving routes for Palliative providersusing a web-based application (Google maps, Map Quest, etc.)
• Building referrals in EMR systems
• Updates and maintains masterlist of Palliative/Bridges Patients for reports
• Updates andmaintains SharePoint with all patient changes
• Answer phones,resolves call or routes to appropriate contact
• Manages medicalrecords (maintains, files/scans, prepares for schedule)
• Ensuresall correspondence is scanned and/or filed in timely manner
• Processes requests for medical records release and maintainsappropriate logs, etc
• Ability to work independently
• Performsall other related duties as assigned
• Office Environment, Noin-person patient contact
• What are the reasons to consider workingfor UnitedHealth Group? Put it all together
• competitive base pay,a full and comprehensive benefit program, performance rewards, anda management team who demonstrates their commitment to yoursuccess.

Some of our offerings include:

• Paid Time Off which youstart to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health SpendingAccount or a Health Saving account
• Dental, Vision, Life& AD&DInsurance along with Short-term disability and Long-Term Disabilitycoverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee AssistanceProgram
• Employee Referral Bonus Program
• Voluntary Benefits (petinsurance, legal insurance, LTC Insurance, etc.)
• More informationcan be downloaded at: http://uhg.

hr/uhgbenefits You’ll be rewardedand recognized for your performance in an environment that willchallenge you and give you clear direction on what it takes tosucceed in your role as well as provide development for other rolesyou may be interested in.

Required Qualification:

• High SchoolDiploma / GED (or higher)
• 2 years of customer service experiencewith data entry and strong communication skills both in person andvia phone
• 1 years of experience / working knowledge of medicaloffice procedures and medical terminology
• 1 years of experiencewith navigating Internet tools such as Google Map and Map Quest
• Advanced level of proficiency with Microsoft Office applications toinclude

Excel, Word, and Outlook Preferred Qualification:

• Experience in a physician’s office, clinical or hospital setting
• Working knowledge of EMR and/or TruCare
• Previous experienceworking in a call center type environment
• Bilingual(English/Spanish) language proficiency The salary range for thisrole is $16.

00 to $28.85 per hour based on full-time employment.

Pay is based on several factors including but not limited to locallabor markets, education, work experience, certifications, etc.

UnitedHealth Group complies with all minimum wage laws asapplicable. In addition to your salary, UnitedHealth Group offersbenefits such as, a comprehensive benefits package, incentive andrecognition programs, equity stock purchase and 401k contribution(all benefits are subject to eligibility requirements). No matterwhere or when you begin a career with UnitedHealth Group, you’llfind a far-reaching choice of benefits and incentives. AtUnitedHealth Group, our mission is to help people live healthierlives and make the health system work better for everyone. Webelieve everyone-of every race, gender, sexuality, age, location,and income-deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to goodhealth which are disproportionately experienced by people of color,historically marginalized groups, and those with lower incomes. Weare committed to mitigating our impact on the environment andenabling and delivering equitable care that addresses healthdisparities and improves health outcomes — an enterprise priorityreflected in our mission.

Diversity creates a healthier atmosphere:

UnitedHealth Group is an Equal Employment Opportunity / AffirmativeAction employer, and all qualified applicants will receiveconsideration for employment without regard to race, color,religion, sex, age, national origin, protected veteran status,disability status, sexual orientation, gender identity orexpression, marital status, genetic information, or any othercharacteristic protected by law. UnitedHealth Group is a drug

• free workplace.

Candidates are required to pass a drug test beforebeginning employment. RPO RED