Lead Business Administrator Position Available In Pinellas, Florida

Lead Business Administrator community dental clinic – 4.2 Clearwater, FL Job Details Full-time From $19 an hour 10 hours ago Benefits Paid time off Opportunities for advancement Qualifications Microsoft Powerpoint Microsoft Excel Customer service Mid-level Microsoft Office Administrative experience High school diploma or GED Team development Supervising experience Continuous improvement Dentrix Customer relationship management Organizational skills Dental office experience EFDA Certification Associate’s degree Leadership Communication skills

Certified Dental Assistant Full Job Description Community Dental Clinic Job Title:

Lead Business Administrator Department:

Front Office Reports To:

Dental Director Job Type:

Full Time |

FLSA Status:

Non-Exempt General Summary The Lead Business Administrator plays a vital leadership role in overseeing front office operations, supervising administrative staff, and ensuring a high standard of service and efficiency at the Community Dental Clinic (CDC). This position is responsible for managing patient intake processes, guiding team workflows, and collaborating with clinical and executive leadership to support CDC’s mission of delivering compassionate, accessible dental care. The ideal candidate will be a strategic thinker, a confident communicator, and a hands-on leader with a strong understanding of dental office operations, excellent organizational skills, and a commitment to continuous improvement. Key Leadership Responsibilities Supervise and mentor front office staff, providing training, feedback, and performance evaluations to ensure consistency and excellence in patient service. Serve as the point of contact for administrative concerns, escalating complex issues to the Dental Director or Executive Director as appropriate. Develop and implement front office protocols that promote operational efficiency and patient satisfaction. Coordinate onboarding and training for new administrative team members and volunteers. Monitor and manage patient flow, ensuring daily scheduling aligns with clinic productivity goals and dentist availability. Oversee front office communications, ensuring accuracy and professionalism in all interactions with patients, staff, and community partners. Lead front office meetings and contribute to organization-wide planning sessions. Assist with quality improvement initiatives, using data and feedback to enhance patient experience and operational outcomes. Core Administrative Responsibilities Screen and interview new patients for eligibility and compliance with Sovereign Immunity guidelines. Schedule, confirm, and follow up on patient appointments using Dentrix. Maintain accurate patient records, lab slips, referrals, and intake documentation. Prepare and present financial treatment plans to patients. Coordinate with lab services and track case statuses. Maintain office inventory and ensure readiness of supplies and reception areas. Assist leadership with project-based assignments and routine reporting. Ensure compliance with HIPAA, clinic policies, and patient confidentiality protocols. Qualifications & Experience High school diploma or equivalent required; associate degree or higher preferred. Minimum 2 years of dental office experience, with leadership or supervisory experience strongly preferred. EFDA or CDA certification preferred. Advanced proficiency in Microsoft Office (Excel, PowerPoint). Experience with Dentrix or similar dental practice management software. Key Competencies Strong leadership and team development skills. High emotional intelligence and professionalism. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong communication and customer service skills. Comfortable working with diverse populations and collaborating across departments. Training Requirements CDC training (provided). HIPAA Certification (via Florida DCF). Bio-waste handling certification (provided). Work Schedule and Expectations Monday-Friday, 7-8-hour shifts. Occasional after-hours events or emergency coverage as needed. Work Conditions Requires walking, standing, bending, and lifting up to 30 pounds. Must be able to work in both indoor and outdoor settings. Travel within Clearwater may be needed for community outreach or events. Other Requirements Must pass a background check. Reliable transportation to/from Clearwater, FL 33756. Equal Opportunity Statement The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities. CDC is a Drug Free Workplace and Equal Opportunity Employer. CDC does not discriminate against any class of protected persons covered by applicable law in its hiring and/or advancement opportunities. CDC encourages people of all minority statuses to apply.

Job Type:

Full-time Pay:

From $19.00 per hour Expected hours: 40 per week

Benefits:

Paid time off

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Clearwater, FL 33756 (Required) Ability to

Relocate:

Clearwater, FL 33756: Relocate before starting work (Required)

Work Location:

In person