Mental Health Front Desk Coordinator Position Available In Pinellas, Florida

Mental Health Front Desk Coordinator

FLORIDA DEPARTMENT INSTITUTE P

Largo, FL Job Details Full-time $15 – $17 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee discount Opportunities for advancement Qualifications 1 year Entry level

Full Job Description Benefits:

401(k) Company parties Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Mental Health Front Desk Coordinator – Key Responsibilities Patient Reception & Check-In/Out Greet patients and visitors warmly, ensuring a welcoming environment. Verify patient information, insurance, and required documentation. Schedule, confirm, and reschedule appointments efficiently. Administrative Support Maintain accurate records in the EHR/EMR system. Process new patient intakes, consent forms, and confidentiality agreements. Assist clinicians and office staff with administrative tasks as needed. Communication & Coordination Answer phones, respond to voicemails, and route calls appropriately. Coordinate communication between patients, therapists, and billing staff. Provide information on clinic policies, services, and procedures. Billing & Insurance Verify insurance benefits and obtain prior authorizations when needed. Collect co-pays and process payments at the time of service. Coordinate with billing teams to address insurance or payment issues. Crisis Management Support Recognize signs of patient distress and escalate to clinical staff appropriately. Maintain professionalism and discretion in emotionally sensitive situations. Confidentiality & Compliance Adhere to HIPAA and other confidentiality standards. Ensure all records and communications are secure and compliant. Office Management Support Keep waiting areas clean and organized. Order and manage office supplies. Assist with special projects, audits, or reporting as needed.