Office Coordinator Position Available In Pinellas, Florida

Office Coordinator Heme On Call, LLC 1506 54th Avenue North, Saint Petersburg, FL 33703

Job Title:

Office Coordinator /

Infusion Center Front Desk Agent Location:

St.

Petersburg & Tampa, FL Schedule:

Full-time, Tuesday – Friday (St. Pete) + Saturday (Tampa)

About Us:

Fem Iron Infusion Centers by Heme On Call is dedicated to providing exceptional patient care in a welcoming and supportive environment. We are expanding our presence in the Tampa/St. Pete area and are looking for a bilingual (English/Spanish) Office Coordinator / Front Desk Agent to join our team.

Key Responsibilities:

Patient Coordination:

Serve as the primary point of contact for Tampa/St. Pete patients, providing guidance from initial referral through televisit , infusion scheduling , and post-infusion follow-up Handhold patients through the care process, ensuring they feel supported and informed at every stage Monitor and manage referral pipelines , making sure patients are scheduled appropriately and in a timely manner

Scheduling & Administrative Support:

Schedule infusions for Tampa and St. Pete locations Track and maintain inventory — including transferring supplies from Tampa to St. Pete infusion centers as needed Collect patient payments and handle basic financial transactions Provide exceptional customer service and create a welcoming environment for patients Multi-task in a fast-paced, patient-centered setting

Communication & Follow-Up:

Keep a close eye on the referral-to-infusion process to ensure no patient falls through the cracks Communicate effectively with patients, families, and clinical staff to coordinate care Follow up with patients post-infusion to ensure satisfaction and continuity of care

Qualifications:

Bilingual (English/Spanish) – Required Strong communication and customer service skills Organized, detail-oriented, and proactive Ability to multitask in a busy clinical environment Basic computer skills and experience with medical scheduling systems a plus Previous medical office or healthcare experience preferred

Benefits:

Competitive pay Supportive, positive work environment Opportunity to make a meaningful impact in patient care and community growth

To Apply:

If you’re a motivated, organized, and compassionate professional looking to make a difference in patient care, we’d love to hear from you!

Job Type:

Full-time Pay:

$20.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Application Question(s): Will you be able to work Saturdays at our Tampa location? Zip code 33625 Do you have any experience with ECW (eclinicalworks)?

Experience:

Medical office: 1 year (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Saint Petersburg, FL 33703 (Required)

Work Location:

In person