Urgent Search: Associate Patient Care Coordinator – Saint Petersburg, FL Position Available In Pinellas, Florida

Job Description:

Optum is a global organization that delivers care, aided bytechnology, to help millions of people live healthier lives. Thework you do with our team will directly improve health outcomes byconnecting people with the care, pharmacy benefits, data andresources they need to feel their best. Here, you will find aculture guided by inclusion, talented peers, comprehensive benefitsand career development opportunities. Come make an impact on thecommunities we serve as you help us advance health optimization ona global scale. Join us to start Caring. Connecting. Growingtogether. WellMed at Tyrone Gardens, part of Optum, has animmediate opening for a friendly, patient focused and detailedoriented Associate Patient Care Coordinatorto join our team. TheAssociate Patient Care Coordinator is responsible for thecompletion of set processes and protocols. Works cooperatively withall members of the care team to support the vision and mission ofthe organization, deliver excellent customer service and adhere toLean processes. Supports the teams in meeting financial, clinicaland service goals.

Location:

960 58^th Street North, St.

Petersburg, FL 33710

Hours:

Monday to

Friday:

8:00 am to 5:00 pm

EST Primary Responsibilities:

• Greets patients as they arrive andmanages wait time
• Complete check-in and check-out tasks toinclude insurance verification, complete pre-authorizations and/orprecertification of procedures, and copy required documents
• Collects co-payments, co-insurance, and deductibles and issuesreceipts
• Processes walk-in patients and visitors
• Answers phonesand schedules appointments
• Answer telephone calls, re-directcalls as appropriate, assist callers with questions or concerns,and take messages as needed
• Manages medical records (maintains,files/scans, prepares for schedule)
• Ask patients for and/orassist patients with completing required paperwork (e.g., healthhistory, insurance documentation, etc.)
• Connect patients withoutside resources (e.g., community resources, social services) topromote self-care
• Ensures all correspondence is scanned and/orfiled, processes requests for medical records release and maintainsappropriate logs, etc.
• Establish and maintain effective workingrelationships with patients, employees, and the public
• Performsall other related duties as assigned What are the reasons toconsider working for UnitedHealth Group? Put it all together
• competitive base pay, a full and comprehensive benefit program,performance rewards, and a management team who demonstrates theircommitment to your success.

Some of our offerings include:

• PaidTime Off which you start to accrue with your first pay period plus8 Paid Holidays
• Medical Plan options along with participation ina Health Spending Account or a Health Saving account
• Dental,Vision, Life& AD&D Insurance along with Short-term disabilityand Long-Term Disability coverage
• 401(k) Savings Plan, EmployeeStock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,etc.)
• More information can be downloaded at:http://uhg.

hr/uhgbenefits You’ll be rewarded and recognized foryour performance in an environment that will challenge you and giveyou clear directions on what it takes to succeed in your role aswell as provide development for other roles you may be interestedin.

Required Qualifications:

• High School Diploma/GED (or higher
• 1 years of customer service or healthcare related experience
• Ability to cover offices as needed

Preferred Qualifications:

• 1years of experience of knowledge of medical terminology
• 1 yearsof experience working in a front office medical position performingduties such as scheduling appointments, checking patients in/out,insurance verification, collecting co-pays and maintaining medicalrecords
• Experience working with an electronic health record (ECW
• Beginner level of computer proficiency (multi-tasking throughmultiple applications including Microsoft Outlook, Excel and Word
• Knowledge of insurance carriers and managed care plans
• Bilingual (English/Spanish)

Soft Skills:

• Strong communication andcustomer service skills both in person and via phone
• Ability towork independently and maintain good judgment and accountability
• Demonstrated ability to work well with others
• Strongorganizational and time management skills
• Ability to multi-taskand prioritize tasks to meet all deadlines
• Ability to work wellunder pressure in a fast-paced environment
• Excellent verbal andwritten communication skills; ability to speak clearly andconcisely, conveying information in a manner that others canunderstand, as well as ability to understand and interpretinformation from others The salary range for this role is $16.

00 to$28.85 per hour based on full-time employment. Pay is based onseveral factors including but not limited to local labor markets,education, work experience, certifications, etc. UnitedHealth Groupcomplies with all minimum wage laws as applicable. In addition toyour salary, UnitedHealth Group offers benefits such as acomprehensive benefits package, incentive and recognition programs,equity stock purchase and 401k contribution (all benefits aresubject to eligibility requirements). No matter where or when youbegin a career with UnitedHealth Group, you’ll find a far-reachingchoice of benefits and incentives. At UnitedHealth Group, ourmission is to help people live healthier lives and make the healthsystem work better for everyone. We believe everyone-of every race,gender, sexuality, age, location, and income-deserves theopportunity to live their healthiest life. Today, however, thereare still far too many barriers to good health which aredisproportionately experienced by people of color, historicallymarginalized groups, and those with lower incomes. We are committedto mitigating our impact on the environment and enabling anddelivering equitable care that addresses health disparities andimproves health outcomes — an enterprise priority reflected in ourmission. UnitedHealth Group is an Equal Employment Opportunityemployer under applicable law and qualified applicants will receiveconsideration for employment without regard to race, nationalorigin, religion, age, color, sex, sexual orientation, genderidentity, disability, or protected veteran status, or any othercharacteristic protected by local, state, or federal laws, rules,or regulations. UnitedHealth Group is a drug-free workplace.

Candidates are required to pass a drug test before beginningemployment. RPO RED