Case Manager Supervisor/Director Position Available In Sarasota, Florida
Tallo's Job Summary: The Case Manager Supervisor/Director position in Sarasota, FL requires a high school diploma, counseling experience, or college coursework in psychology. Responsibilities include assessing client needs, coordinating services, and providing crisis intervention. The role demands strong advocacy and customer service skills, knowledge of substance abuse treatment, and compliance with legal requirements. The ideal candidate will demonstrate dependability, flexibility, initiative, teamwork, and a commitment to person-centered care.
Job Description
Case Manager Supervisor/Director 2.1 2.1 out of 5 stars 4579 Northgate Court, Sarasota, FL 34234 SUMMARY
OF RESPONSIBILITIES
Identifies client’s needs by assessing client situation and availability of resources.
MINIMUM QUALIFICATIONS
High school diploma or equivalent with counseling experience and/or college course work in psychology or related field
Special Skills:
Basic knowledge of substance abuse treatment; working knowledge of community resources; advocating skills; strong people skills to provide excellent internal and external customer service
ESSENTIAL DUTIES/RESPONSIBILITES
Coordinates planning services available to client by interviewing client, assessing needs and goals of client, assisting client in completing applications; link service system to client to meet and obtain basic human needs; arranges for appropriate transportation. Educates client by explaining program requirements, options, interpretations, and determinations. Monitors service delivery by follow-up interviews with client and/or provider source. Provides emergency/crisis intervention services by referring client to other appropriate programs. • Maintains client records by documenting client’s situation and client’s own actions; accurately completes required paperwork procedures. Complies with federal, state and local legal requirements by studying existing and new legislation; informing management of needed actions. Maintains customer confidence and protects operations by keeping information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients. • Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation. Adheres to the
Lightshare Mission and Pillars:
Compassion (show empathy and genuine care for the well-being of our colleagues, the people we serve and our community); Acceptance (create an environment where everyone feels valued and included; foster creativity through the richness of our differences); Respect (treat every individual with dignity, courtesy and consideration; value the opinions and contributions of others); Empowerment (take ownership of your work, seek growth opportunities to reach your full potential and actively contribute to our success); Stewardship (responsibly manage the resources and assets entrusted to us). Maintains a professional working relationship with all persons served including a demonstrated commitment to person centered care and recovery-oriented approaches to care. Completes all other duties and special projects as assigned.
CORE COMPETENCIES
Demonstrates Dependability:
Arrives to work on time according to agency policies Uses leave time according to agency policies Completes documentation/paperwork and projects within deadlines
Demonstrates Flexibility & Initiative:
Assumes additional responsibilities and a willingness to assist colleagues Works different shifts when necessary Recommends program changes and improvements
Demonstrates Teamwork:
Maintains an overall work attitude of cooperation and professionalism in all interactions with agency staff and community professionals Attends and participates in required staff meetings and agency-wide committees Receptive to direction and feedback from supervisor
