Medical Coordinator, PSI Position Available In St. Johns, Florida

Medical Coordinator, PSI Treace Ponte Vedra, FL 32081 Company Description Treace’s mission is to be the leader in the surgical treatment of bunions by establishing the Lapiplasty® System as the standard of care. We are committed to operating our business with the highest standards of ethical conduct. We intend to exceed our customers’ expectations through an innovation-driven, high-velocity approach to solving treatment and surgical problems. With our products and services, our mission is to assist foot and ankle surgeons in improving patient outcomes and reducing healthcare costs, while providing rewarding experiences and opportunities for our employees and stakeholders. Job Description

POSITION SUMMARY

The Medical Coordinator, PSI (Patient Specific Instrumentation) is responsible for administering the end-to-end process of the PSI program, supporting the planning, coordination, and logistical execution of customized, 3D-printed surgical solutions tailored to individual patients. This role serves as a key point of contact ensuring seamless coordination between surgeons, imaging centers, sales representatives, engineers, and operations teams to facilitate case flow to deliver timely and accurate PSI guides tailored to each patient. The Medical Coordinator, PSI plays a crucial role in ensuring accuracy, efficiency, and customer satisfaction in the PSI process.

PRIMARY DUTIES AND RESPONSIBILITIES

Serve as the primary liaison between surgeons, imaging centers, sales representatives, and internal teams to coordinate the PSI case workflow. Oversee the complete process of PSI case management, from prescription form submission through surgical delivery, ensuring adherence to required timelines. Review and validate medical imaging (CT scan and X-ray) submissions for completeness and protocol compliance; escalate issues as needed. Coordinate with engineers to ensure PSI guides are designed according to patient-specific requirements. Collaborate with manufacturing and operations to ensure efficient production and on-time delivery of PSI guides. Provide ongoing communication and status updates to surgeons and sales representatives regarding case progress Coordinate virtual case reviews and planning calls with surgeons. Ensure compliance with regulatory requirements, quality system procedures, and company standards throughout the PSI workflow. Maintain detailed records of case histories, approvals, and communications to ensure traceability. Identify opportunities to improve PSI process efficiency and drive continuous improvement initiatives. Assist in training internal teams and external stakeholders on PSI processes and best practices. Qualifications

EDUCATION & EXPERIENCE

Associate’s or Bachelor’s degree in life sciences, healthcare administration, or related field is strongly preferred. 3+ years of experience in medical device, healthcare, or surgical scheduling/coordination role required. Knowledge of medical terminology, procedures, and healthcare systems required. Preferred experience in customer relations interacting with surgeons and/or sales reps, (experience with patient-specific or custom medical devices is a plus) Experience with Microsoft applications (Word, Excel, Outlook); experience with planning software or 3D CAD tools is a plus. Additional Information All your information will be kept confidential according to EEO guidelines. Treace’s Privacy Policy It is Treace’s policy not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, veteran status or any other characteristic protected by applicable law. EEO/Disabled/Veterans Employer Treace is a drug free employer.