Patient Care Coordinator Position Available In Gwinnett, Georgia

Patient Care Coordinator 5.0 5.0 out of 5 stars Suwanee, GA 30024 Pending to edit: AASNI is a rapidly growing and innovative medical practice dedicated to providing cutting-edge interventional pain management and general neurology treatment. We have four providers, three office locations. We are seeking a detail-oriented and organized Patient care coordinator to join our fast-paced and growing practice. This role supports our busy pain management and neurology clinics located in Lilburn, Suwanee, and Braselton, GA . This position serves as the primary liaison between patients, providers, and the administrative team, coordinating all aspects of the patient’s journey — from scheduling and insurance verification to follow-up and care coordination. The ideal candidate is compassionate, organized, detail-oriented, and committed to delivering high-quality customer service.

Key Responsibilities:

Schedule, confirm, and coordinate patient appointments, tests, and follow-ups Verify insurance coverage, obtain authorizations and referrals as needed Maintain accurate patient records and update demographic and insurance information Educate patients about clinic procedures, provider instructions, and follow-up care Serve as a communication bridge between patients and clinical staff Address patient questions, concerns, and billing inquiries with empathy and accuracy Coordinate care with external providers, specialists, or testing facilities as needed Ensure HIPAA compliance and patient confidentiality at all times

Qualifications:

Associate degree or healthcare-related certification required 3+ years of experience in a healthcare setting in an outpatient clinic Knowledge of medical terminology, insurance processes, and EMR systems (e.g., Athena, ECW) Experience in managing medical billing and coding Strong interpersonal and communication skills Exceptional organizational and multitasking abilities Ability to work both independently and collaboratively in a fast-paced environment

Job Type:

Full-time Pay:

$18.00 – $21.00 per hour

Benefits:

401(k) Paid time off Retirement plan

Schedule:

8 hour shift Monday to Friday No weekends

Experience:

outpatient clinic: 3 years (Required) Ability to

Commute:

Suwanee, GA 30024 (Required)

Work Location:

In person