Director, Practice Operations Position Available In Richmond, Georgia

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.

Job Summary:

The Director of Practice Operations, provides administrative leadership to all WellStar Physicians practices, in partnership with physicians. Responsibilities include planning, organizing, delegating, coordinating and controlling the operation of all assigned practices. Ensures that quality services are provided according to established policies and procedures. Responsible for working in collaboration with practice’s physician(s) to manage overall operations. This position requires a 5 day work week, plus occasional weekends and evenings.

Core Responsibilities and Essential Functions:

Financial Resource Management Responsible for the financial viability of the WellStar Physicians Group practices, including but not limited to: Administers accounting and financial control systems, accounts receivables and budgets. Utilizes financial and operational principles in daily and long-term practice operations. Practice Operations Supervises and advises the Practice Managers of all practices. Acts as a liaison between physicians and WellStar Administration. Assures resource management to achieve practice business goals Directs practice operations to assure financial viability through service quality and clinical excellence to the population served. Demonstrates appropriate knowledge and proficiency of the IS and communication systems available to meet practice needs. Leadership and Professional Responsibility Cultivates a relationship of mutual respect and trust with providers and staff. Works in conjunction with physician leaders, Practice Managers, and VP Physician Services to facilitate provider understanding and acceptance of good business management. Ensures providers at assigned practices understand their obligations as specified by their contract within the WellStar Physicians Group. Seeks out opportunities to network and enhance practice management knowledge base. Actively participates in organizational activities and continuing education. Exhibits professionalism in dress, style and manner. Ability to demonstrate good communication skills with providers, managers and staff. Human Resource Management Adheres to WellStar Health Systems policy and procedure regarding overall human resource management and applies such policies and procedures consistently. Demonstrates effective hiring and management of staff. Compliance and Risk Management Supports and applies a working knowledge of WellStar Health Systems Standard and Department Policies and Procedures. Upholds all applicable regulatory agency guidelines. Supports Clinical Consultants and Office Staff in upholding clinical quality in the practice. Customer Service Adheres, supports and embodies WellStar Physicians Groups Customer Service Commitment to Excellence. Strives for excellence in employee engagement and patient satisfaction. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

Bachelors degree is required. Masters degree is preferred.

Required Minimum Experience:

Minimum 5 years of healthcare management experience, preferably in a practice setting, is required.

Required Minimum Skills:

Excellent communication and presentation skills, both verbal and written. Knowledge and command of the principles of financial analysis, strategic planning, operations, human resources and information systems. Ability to collect, analyze and apply data and other pertinent information to develop short and long term practice goals and budget needs. Ability to work independently and to motivate and develop staff. Work closely with physicians, other providers and Wellstar Administration to establish and meet short and long term strategic practice goals. Proactively searches for and recommends opportunities to enhance practice services and revenue. Consistently demonstrates excellent leadership and customer service skills. Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care. Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.

OUR MISSION

To enhance the health and well-being of every person we serve.

OUR VISION

Deliver world-class healthcare to every person, every time.

OUR VALUES

We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.